Coconino County Detention Facility

The Coconino County Detention Facility has two locations in Flagstaff and Page, Arizona. Both are operated by the Apache County Sheriff's Office. These facilities house adult male and female inmates who have been arrested by local county or city law enforcement and they are the primary detention centers for all law enforcement agencies in Coconino County. 

Inmates are incarcerated at the Coconino County Detention Facility for crimes ranging from violations to misdemeanors to felonies. The Coconino County Detention Facility also houses those who have been charged with a crime and are awaiting trial.

These facilities also house state inmates awaiting transfer to the Arizona Department of Corrections. The jail also contracts with other county and tribal jurisdictions to house their inmates on an as needed basis.

Prison Insights

Visiting Hours and Rules

The Coconino County Detention Facility offers video visitation on-site in the lobby of both the Flagstaff and Page jails, but friends and family can visit from anywhere using a smartphone, computer, or tablet. 

Visitors no longer need to go to the jail lobby to use the free video visitation feature. Inmates now receive 60 minutes of free video visitation each week. Visitation can take place from anywhere, and inmates can use their weekly free minutes for the visits. 

The 60 minutes can be split up into different visits and can be used with any type of visit, whether to a computer, phone, tablet, or with someone in the Flagstaff or Page jail lobbies.

For more information and to set up an account, please visit www.gettingout.com or visit the app store to download the free app GettingOut Visit.

Flagstaff

Lobby / Video Visitation 

Visitors need to arrive between:

• 8:00-11:30 am, seven days a week
• 1:00-4:30 pm, seven days a week
• 7:00-8:30 pm, seven days a week

Page

Lobby / Video Visitation 

• 7:00-9:00 pm, Tuesday through Sunday

All inmate mail is inspected by jail staff prior to being given to the inmate.

• Newspapers, magazines, and books are not accepted unless received through the USPS from a publisher. This means that no literature will be accepted from a personal sender. All periodicals and books must be sent from a publisher directly. 
• Inmates may have a subscription to periodicals. The inmates or the inmate’s family must set up the subscription and maintain it on their own. 
• All books and periodicals must have the inmate’s full name as it appears on their ID.
• Packages containing anything other than books will be refused.

Unauthorized Material: 

• Photographs or explicit drawings of nude persons where sexual organs are exposed or any sex act is depicted are not allowed.
• Depictions or descriptions of street gangs and/or Security Threat Groups (STG)
• Polaroid pictures are not allowed.
• Illustrations and/or text which shows or describes the manufacture or fabrication of weapons such as guns, knives, or incendiary devices are not allowed.
• Hardbound books are prohibited.
• Any items which encourage violent or disruptive behavior by inmates are not allowed.
• Envelopes and stamps are not allowed to be sent to an inmate. These items are available to inmates through the commissary.
• Perishable items are not allowed and will be disposed of.

How to Call an Inmate

You can't call an inmate who is housed at the Coconino County Detention Facility, but they do have access to phones in their housing units (after their initial appearance, within 24 hours of their arrest) and can make outgoing collect calls.

Telmate Inmate Calling Services

The Coconino County Sheriff's Office has contracted with Telmate to provide easy-to-use inmate telephone calling services at affordable rates. Telmate provides the following multiple calling options. 

Collect Calls - Inmate places a collect call that is accepted and paid for by the party they are calling e.g. the friends and family members. Note: Inmates CANNOT make Collect Calls to Cell Phones, Business Phones or numbers that are blocked from receiving collect calls. 

Destination Number Prepaid Account– Prepaid call accounts are set up by an inmate’s family/friends to eliminate the problem of collect-call blocks. Inmates can place prepaid calls to cell phones, office phones, hospitals, and other commercial phone numbers that normally do not accept collect calls. The call charges are deducted from your prepaid account. 

Inmate Prepaid Account – Friends and Family add money to an inmate’s prepaid account, allowing the inmate to call any unblocked number they choose.

To set up your own prepaid account, or to add money to an inmate's prepaid account or trust, call Telmate toll-free at 1-866-516-0115, or you can visit Telmate’s Website.

For any Customer Service Issues regarding Inmate Telephone Services, please contact Telmate at 1-866-516-0115.

Inmate Voicemail

Friends and Family can now leave their inmate a voicemail message for up to three minutes for only $1.25. Just call 1-866-516-0115 and follow the prompts.

How to Send Money

There are two kinds of accounts for inmates: a Trust/Commissary Account and a Prepaid/Phone Account. An inmate uses their trust account to purchase commissary items and pay for medical services within the county jail. 

A prepaid/phone account is for making phone calls, video visitation, and tablet usage.  Money cannot be transferred to the Trust/Commissary Account. 

Deposit Money Via Jail Lobby Kiosk

You can make a deposit on an inmate's account by using the Telmate Kiosk located in the lobby of the Flagstaff or Page Detention Facilities. The kiosk is available to make deposits 24 hours a day, seven days a week, 365 days a year. The Telmate Kiosk accepts cash, credit cards, or debit cards.  A government issued ID is required to use the kiosk.

Internet

You may use a credit or debit card to place funds on an inmate’s trust/commissary account or phone account at the Telmate website. 

Telmate Customer Service

You may use a credit or debit card and call Telmate Customer Service at 866-516-0115. 

Funds may take up to 72 hours to transfer to an inmate’s commissary account. All transactions handled by the money transfer agents require a service/convenience fee. Coconino County Sheriff’s Office does not receive any of these fees.

Money Orders

Money orders sent to an inmate in the mail are accepted in envelopes with no letters enclosed. Do not mail cash. Be sure to include the return address on the envelope. All money orders should be made payable to the inmate it is intended for and the purchaser's information completed.

You can order commissary items for your inmate

• Commissary orders are limited to $80.00 total per week. Inmate commissary orders are delivered once a week.

• Friends / family can order commissary items for an inmate through a third party vendor Access Securepak (phone number 1-800-546-6283). There are six "kits" that you can choose from.  Most are food items; but there is one kit that includes some hygiene items and one kit that is a "writing pack."  There is no clothing "kit." The limit for these orders also is $80.00. Please be aware that these kits usually take 2-3 weeks to arrive at the facility.

Programs For Inmates

This information is not publicly available.

Pictures of Coconino County Detention Facility

Careers at Coconino County Detention Facility

If you are interested in a career with the Sheriff's Department and would like more information about the job openings at the Coconino County Detention Facility, click here.