El Paso County Jail

The El Paso County Jail is located in Colorado Springs, Colorado. It is operated by the Detention Bureau of the El Paso County Sheriff's Department and houses adult men and women who have been arrested by local county or municipal law enforcement. The El Paso Sheriff's Office Detention Bureau also operates the Metro Work Release Facility (MWRF).

The El Paso County Jail houses adult men and women who are arrested on misdemeanor and felony charges by all law enforcement agencies in El Paso County. The inmates are pre-trial and/or sentenced to the El Paso County Jail or Department of Corrections. The average daily inmate population at the jail is approximately 1,600.

The inmates at the jail are housed in one of 25 wards—five Female and 20 Male. Each ward houses between 27 and 94 inmates.  

The overall average length of stay for inmates incarcerated is 32 days and over 50% of the population is sentenced on or facing felony charges. The El Paso County Jail is also a contract holding facility for several state and federal agencies, to include Colorado State Parole, Military Installations, and the U.S. Marshal’s Office.

Inmate Search

To find out if your loved one is being held in El Paso County, click here, call the jail at 719-390-2000, or use VINE. Be prepared to provide the inmate’s full name and date of birth when using the VINE website.

Colorado VINE

The Colorado VINE system is a service through which victims of crime can search for information regarding the custody status of their offender, and to register to receive phone calls and e-mail notifications when the offender’s custody status changes. 

The VINE toll-free number for the Colorado VINE system is (888) 263-8463. This service is provided to assist Victims of Crime who have a right to know about their offender's custody status. Click this link to register.

Inmates being held for U.S. Immigration and Customs Enforcement (ICE), the Colorado Department of Corrections (DOC), or charges from other counties will not be found by going to the VINE Link above. You will have to call the jail.

Bonding an Inmate out of the El Paso County Jail

You can call the El Paso County Jail to find out the type of bond and the amount that is required for your inmate. The bond is set by a judge according to a court-approved schedule. The purpose of a bond is to make sure the defendant will appear at all his or her court dates. The bond amount is what it will take to release the inmate from jail. 

There are three types of bonds—personal recognizance (PR), surety, and cash. 

  • PR bonds are issued by the judge and only require a signature (no money is needed). 
  • Surety bonds require a bondsman, who will pay the bond and charge you 10% to 15% of the bond amount as a fee (none of this money will be returned to you). 
  • Cash bonds must be paid in full with cash, debit/credit card, or money order. Payment is accepted at the jail lobby 24/7. The full amount of a cash bond is returned once all court appearances have been made.

There is a $30 booking fee and a $10 bond fee for all inmates at the El Paso County Jail. The expectation is that these fees will be paid at the time of bonding your inmate out of jail. Colorado law does allow those fees to be charged, and you do not have to pay them at the time of bonding.

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Visiting Hours and Rules

The El Paso County Jail offers both on-site and remote video visitation. The following is information about the video visitation process, as well as a scheduling guide and visitation rules.

For on-site visits, the Video Visitation Center at the El Paso County Jail is open every day of the year, including weekends and holidays. The video visitation center is located at:

2727 East Las Vegas
Colorado Springs, CO 80906
Phone Number: (719) 390-2373

When you enter the El Paso County Jail campus, the Video Visitation Center is the first building on the left. All visitors are required to park in the designated visitor parking lot. The main entrance of the facility is directly adjacent to the parking lot.

Normal business hours are 8:00 am to 1:45 pm and 4:00 pm to 9:00 pm.  Online visits are available during normal business hours. 

If you have any questions, please call the general information number at (719) 390-2000, 24 hours a day for assistance.

Scheduling Visits

Visitors may schedule their visit at the visiting center using the on-site kiosk, or online at GTL Visitor Web 8.0

All video visits must be scheduled during the inmate’s unlocked time, which you can find out by calling the Video Visitation Center at (719) 390-2373.  You may also schedule your visit by phone using this number.

When registering for a visit, you must provide the jail with the following information:

  • Your first and last name (Must match your identification)
  • Your address and phone number
  • Your email address
  • Your date of birth
  • Your relationship to the inmate
  • Government-issued Identification type, issuing state and identification number
  • Visit type (In Person or Online) – Visitors are limited to one visit per day.  

On-site visits are approximately 30 minutes in length. Online visits are scheduled for 15 or 30 minutes. Arrive at least 5-10 minutes prior to your scheduled visit.

Unlocked Time

Visits must be scheduled during the inmate's unlock period or the visit will not be allowed. The amount of visits an inmate receives each week is based on their housing ward. 

  • A1- four/week
  • A2- one/week
  • A3- two/week
  • B1- one/week
  • B2- four/week
  • B3- four/week
  • B4- one/week unless MH they may get two a day
  • C1- four/week
  • C2- six/week
  • D1- two/week
  • D2  four/week
  • Tower Wards are two a day/six per week
  • Disciplinary Lockdown Inmates do not get any visits

The visiting week begins on Sunday and ends with Saturday. 

On-Site Visitation Rules

All visitors must present a proper government-issued photo. Proper identification must include your full name, photo, and date of birth. When you arrive at the visiting center, you will check in with the security technician and provide your identification. Your scheduled visit will be confirmed and you will be directed to a visitation booth.  

Visitors must be 18 years old unless accompanied by an adult. Spouses under the age of 18 will be permitted with a valid form of ID after producing a Marriage License.

Visits are limited to three visitors which include all combination(s) of children and adults.

If you arrive late for your visit, you will be allowed the balance of the scheduled visit. The time on the visit will not be adjusted. 

All visits are conducted over a video visitation system, utilizing monitors and handsets. You will not see the inmate in person.

Switching visitors during the visits is not permitted. Additional visitors will be asked to leave the facility. No loitering in or near the Video Visitation Center.

The person under whose name the visit is scheduled must be present in order for the visit to proceed. All visitors must be present at check-in.

Visitors and inmates must remain at their designated visitation booth and may not go to any other visitation booth for any reason. 

No food or drinks. No Smoking/Vaping. 

Only necessary items may be brought into the visitor center. Extra items should be left in your vehicle or at home.

Visitors exhibiting loud disruptive behavior or abusive language will be required to leave the facility.

Adult visitors are expected to supervise children at all times.

You can bring a cell phone, but you can't use it to make or receive calls inside the Video Visitation Center. You may use your phone to show appropriate pictures to the inmate you are visiting, check the time, look at the calendar, text, or other appropriate uses.  

Cell phones may not be used to take photos, video, or audio recordings of inmates during the visit. (If your phone becomes a distraction to staff or others, you will be required to leave.) 

No animals are permitted in the Video Visitation Center except for “Trained” Service Animals. 

There is a kiosk in the visitation area for you to deposit money into an inmate's account so they can buy commissary, phone time, etc…

Remote Visitation Rules

You can visit with your inmate from home via GTL Visitor Web 8.0 with your smartphone or computer. Do not operate any machinery (ie..driving a car) while conducting a visit or your visit will be terminated.

Dress Code (in person and remote)

Visitors must be properly dressed. The Video Visitation Center dress code applies to both male and female visitors. The following is a list of clothing that is NOT allowed to be worn during visitation:  


  • No sheer or see-through clothing. Clothing primarily designed as an undergarment may NOT be worn as an outer garment.
  • Exposed cleavage, midriff, or back are NOT allowed.

Visitors who are lifting or arranging their clothing in order to expose themselves to anyone will be ordered to leave the Video Visitation Center immediately and will be banned from future visits. Online violations are cause to terminate the Online visit.

Physical Address

El Paso County Jail
2739 East Las Vegas Street
Colorado Springs, CO 80906

Video Visitation Center
2727 East Las Vegas
Colorado Springs, CO 80906

Driving Directions: https://goo.gl/maps/vzx4oWPbMYbc8CrB7

General Phone Number


Inmate Mailing Address(es)

El Paso County Sheriff’s Office
Inmate Full Name and Admit/Booking Number
PO BOX 30022 PMB 35803
Durham, NC 27702

Inmate correspondence (including photos) is handled via EPSO's third party mail vendor, EarthClass. All mail sent to an inmate must contain a legible full return address with a first and last name of the sender. It must also contain the legible full and correct inmate name and inmate number

EarthClass cannot process any materials that are bound or open like a book, and all materials they receive which are bound will be rejected. Any correspondence (envelopes, postcards, etc.) bearing illegible writing will be returned to the sender. 

Upon arriving at EarthClass, the mail is opened and scanned into an electronic document, then made available to the facility mailroom for review. If approved, the mail is printed and delivered to the inmate by mailroom staff. 

All personal incoming correspondence sent to EarthClass is printed on 8 ½ by 11 paper. For best results, send mail no larger than 8 ½ by 11. 

Because the jail often has inmates with similar names, you must use the inmate’s full booking name and Admit Number (Not DOC Number) in the mailing address of all correspondence, money orders, and certified/cashier checks (no nicknames, abbreviations, or initials). 

This also includes any books or magazine orders that are sent in by the publisher or online distributor. If you need the inmate’s Admit Number/Booking Number, you can call the jail or click here.

Only packages provided by the facility’s approved vendor using the iMy Care program at https://mycarepack.com are allowed. No third party vendors are accepted. No food items will be accepted from any other source.

Legal Documents/Packages

If you need to send Legal/Packages/Parcels/Government Issued Documents to an inmate at the El Paso County Jail will need to address the envelope as follows:

Inmate’s Full Booking Name & Admit Number/Booking Number
El Paso County Jail
2739 E. Las Vegas St.
Colorado Springs, CO 80906-1522

Things you are allowed to send in:

  • Paperback books (no hardcover) from a publisher or online distributor (Barnes & Noble.com, Amazon.com, etc.). All books must have a standard binding, no plastic or wire spiral bindings are accepted.
  • Magazines from the publisher or online distributor (Barnes & Noble.com, Amazon.com, etc).
  • Prescription reading glasses, no store bought reading glasses are accepted.


  • No pornographic/lewd photographs or drawings.
  • No nude photographs to include photographs of infants.
  • Photographs exceeding 4x6 inches in size will be rejected.  A maximum of 10 pictures are allowed.  A collage of pictures is allowed.

Books and Magazines:

  • No books or magazines are accepted from a private individual or a bookstore street address.
  • No books or magazines are accepted if the contents are pornographic or lewd in nature.
  • No books or magazines are accepted that teach fighting/tactical skills, weapons manufacture, pornography, violence, gang related or relate to chemicals/drug materials.
  • No oversized books are accepted: maximum size is 8.5 x 11 x 3 inches thick.
  • No blank journals are accepted.
  • Do not forward magazines. These will not be accepted.
  • No multiple copies of the same book. All will be rejected if received.

How to Call an Inmate

Inmates at the El Paso County Jail cannot receive incoming phone calls, however, they have access to phones and can make outgoing calls from the inmate housing area. Phone calls are recorded and may be monitored at any time.

How to Send Money

To send money to your inmate at the El Paso County Jail using a debit or credit card, visit www.accesscorrections.com or call 1-866-345-1884. 

Friends and family can visit the El Paso County Sheriff's Office during weekday office hours and use the kiosk in the lobby to make a deposit to an inmate's account. There is also a kiosk in the visitation area for you to deposit money into an inmate's account during a visit. 

By Mail
You can send a cashiers checks or money order to:

El Paso County Jail
Attn: Bookkeeping – Inmate Funds
2739 East. Las Vegas Street
Colorado Springs, CO 80906-1522

Any envelope containing correspondence and/or items other than Inmate Funds will be returned to sender in its entirety (to include the funds).

Because the jail often has inmates with similar names, you must use the inmate’s full booking name and Admit Number (Not DOC Number) in the mailing address of all correspondence, money orders, and certified/cashier checks (no nicknames, abbreviations, or initials).

Programs For Inmates

The El Paso County Jail provides a number of programs to incarcerated inmates to give them the opportunity to earn an education and resolve personal growth issues. The ultimate goal of the programs is to educate and instill positive lifestyle options to those inmates returning to the community. Below, are just a few of the programs that are offered:

  • Alcoholics Anonymous
  • A.A. Step Study
  • Drug, Alcoholic and Addictive Behavior
  • Anger Management
  • Healthy Relationships
  • Time for Change
  • Music Therapy
  • Narcotics Anonymous
  • Seeking Safety
  • Shakespeare
  • Special Needs Programs
  • VA Assistance Program
  • Veteran and Military Confinement Ward
  • Rescue Mission
  • Yoga
  • Religious Programs:  Protestant Church, Catholic Church, Mormon Church, Pentecostal Church, Jehovah's Witness Study, Discipleship Evangelism, Bible Study, Victory Walk, LDS Family Values Class and Catholic Inquiry Class. Some religious studies are offered in English, Spanish or Sign Language.

Gateway Through the Rockies

This program provides effective educational and therapeutic programming, re-entry support, and employable work experiences through community based business partnerships. Gateways is a non-taxpayer/self-supported inmate work program.

Pictures of El Paso County Jail

Careers at El Paso County Jail

If you are interested in a career with the El Paso County Sheriff's Department and would like more information about the job openings at the El Paso County Jail, click here.