Community Transition Center

The Community Transition Center is located in Jacksonville, Florida. It is operated by the Jacksonville Sheriff's Department in Duval County, and it is part of the Jacksonville Sheriff’s Office Department of Corrections.

The Community Transition Center houses county-sentenced male and female inmates participating in the Work Furlough program and the Substance Abuse Treatment program (Matrix House) in addition to inmate workers that are assigned to the center.

Other jails in Duval County operated by the Jacksonville Sheriff's Department are the John E. Goode Pre-Trial Facility, and the Montgomery Correctional Center.

Inmate Search

To find out if your loved one is being held in Duval County, click here or use VINE (see below). Be prepared to provide the inmate’s full name and date of birth when using the VINE website.

Florida VINE

The Florida VINE system is a service through which victims of crime can search for information regarding the custody status of their offender, and to register to receive phone calls and e-mail notifications when the offender’s custody status changes. 

This service is provided to assist Victims of Crime who have a right to know about their offender's custody status. Click this link to register.

Inmates being held for U.S. Immigration and Customs Enforcement (ICE), the Florida Department of Corrections (DOC), or charges from other counties will not be found by going to the VINE Link above. You will have to call the jail.

Prison Insights

Community Transition Center

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Visiting Hours and Rules

Inmates at the Community Transition Center are allowed video visitation with persons of their choice. The inmate initiates all visits by calling their approved visitors who have signed up for an account at  

When you create an account, you will be required to upload a government-issued photo ID for verification. Once you are approved, you will be eligible for visits.

Dress code

During video visitation at the Montgomery Correctional Center, visitors must be appropriately dressed. Unacceptable clothing includes, but is not limited to:

  • Transparent clothing
  • Tight clothing without proper undergarments
  • Costumes, or clothing that disguises the identity
  • Clothing that reveals the buttocks, breasts, back, or stomach as determined by staff
  • Absolutely no nudity is allowed. 

Visiting Rules

Visitors are not allowed to record, live stream, or rebroadcast their visit on any platform. If it is discovered that a violation of these conditions has occurred, the visit will be terminated. The inmate and visitor may be subject to a suspension, of up to one year, from participating in video visitation.

Reasons that would cause a video visit to be immediately terminated—plus a four-day temporary suspension of visitation and possible disciplinary action—include, but are not limited to:

  • Not being fully dressed
  • Using a towel, sheet, or blanket to conceal the tablet
  • Face not visible on camera
  • More than one inmate in a single visit
  • Allowing other inmates to use their account to communicate
  • Knowingly using another inmate’s account to communicate
  • Nudity
  • Actively coercing the visitor to violate any of the rules

If your visit stops unexpectedly, it's probably because some involved in the visit violated the rules. This is the only warning. If you have questions concerning video visitation, call 904.630.2856.

Physical Address

Community Transition Center
451 Catherine Street
Jacksonville, FL 32202

Driving Directions:

General Phone Number

Community Transition Center Information (7 a.m. – 10:45 p.m.): 904.630.2856
Community Transition Center Information (10:45 p.m. – 7 a.m.): 904.630.2860
Community Transition Center Clinic / Medical: 904.630.2844
Community Transition Center Watch Lieutenant: 904.630.2808

Inmate Mailing Address(es)

The Jacksonville Sheriff’s Office Department of Corrections delivers incoming inmate personal mail to each inmate electronically. All inmate personal mail for inmates at the Community Transition Center must be sent to the main inmate mail processing center at the following address:

Inmate’s Name & Jail Number
Montgomery Correctional Center
4727 Lannie Road,
Jacksonville, Florida 32218

Once the mail is received at the Montgomery Correctional Center, it is scanned and uploaded into the inmate tablet system where it can be viewed by your inmate as a digital attachment.  

The only items accepted through the mail are legal and personal letters, postcards and approved reading materials. Magazines, newspapers, and other periodicals/publications are only accepted by subscription in the inmate's name. Paperback books (no hard cover) must be mailed directly from a publisher.

Magazines, newspapers, periodical/publication subscriptions, and paperback books must be mailed directly to the Community Transition Center using the following address:

Inmate's Name & Jail Number
Community Transition Center
451 Catherine Street
Jacksonville, FL 32202

Unauthorized Items

Any items received in the mail that are considered contraband will result in the entire package being confiscated for disposal. This includes, but is not limited to, photographs or articles printed from the internet (regardless of content) and items that can be purchased through commissary.

How to Call an Inmate

Inmates at the Community Transition Center cannot receive incoming phone calls, however, they have access to phones and can make outgoing calls from the inmate housing area. Phone calls are recorded and may be monitored at any time.

You can add money to an inmate’s phone account online at  or via telephone 1.877.650.4249.

How to Send Money

To add money to an inmate’s commissary account via debit or credit card (Mastercard/Visa), you can use the online service at or via telephone 1.866.345.1884.  Kiosks are located inside the lobby of the Community Transition Center where you can make cash deposits.

Authorized property may be delivered to the public reception area during regular operation hours. Money and/or property will not be accepted during visitation hours. No items will be accepted that can be purchased through the commissary.

Programs For Inmates

This information is not publicly available.

Pictures of Community Transition Center

Careers at Community Transition Center

If you are interested in a career with the Duval County Sheriff's Department and would like more information about the job openings at the Community Transition Center, click here.

Corrections officers in Jacksonville are currently receiving a $5,000 hiring bonus. You must have the following qualifications to apply:

  • Be at least 18-years of age
  • Be a citizen of the United States of America
  • Must possess a valid driver’s license in your state of residence
  • Applicants must have a High School diploma or GED equivalent (official transcripts required)
  • Be in good physical condition.
  • Must be able to run a mile in under 12 minutes.
  • Must pass Correctional Officers Basic Ability Test (COBAT) with a score of 70% or better.
  • Be of good moral character
  • NOT HAVE TATTOOS above the collarbone (e.g., neck, face, or behind the ear) or below the wrist (e.g., hands, fingers).
  • NOT HAVE received a dishonorable discharge from any of the Armed Forces
  • NOT HAVE been convicted of any felony
  • NOT HAVE been convicted of a misdemeanor involving false statement, perjury or domestic violence
  • IN ADDITION, the following areas may result in applicants being suspended from the hiring process: credit history including bankruptcy and collections; past drug use; inappropriate social media; driving history, work history; criminal activity and associations with known criminals; and inappropriate tattoos.

Please click here to apply, and a member of the Jacksonville Sheriff's Office recruitment team will be in touch.