Hawaii Community Correctional Center

The Hawaii Community Correctional Center is located on two sites in Hilo and Panaewa, Hawaii. The primary facility is situated on three acres in downtown Hilo.  HCCC’s reintegration program, Hale Nani, is located five miles away in the Panaewa.

Hale Nani offers offenders reintegration services and a work release program for sentenced inmates who will be released on the island of Hawaii. HCCC also contracts transitional community residential program services for female offenders.

The function of this 266-bed jail is to receive and process adult men and women who have been arrested by local law enforcement. 

The Hawaii Community Correctional Center serves as a temporary holding facility, as well as a pre-trial facility to house persons who can't bond out and are waiting for their court date. When someone is arrested, they are usually given the opportunity to post bond and be released, or they are held until their case is disposed of by the courts. 

This facility also houses individuals who have been sentenced to serve up to one year of confinement in a local setting, as well as individuals who've been sentenced for more serious crimes and are waiting for bed space to become available within the Hawaii Department of Corrections. 

Inmate Search

To find out if your loved one is being held at the Hawaii Community Correctional Center, call the jail at (808) 933-0431. Be prepared to provide the inmate’s full name and date of birth.

Upon arrival at the jail, the inmate will go through the booking process, which is the same for everyone regardless of the charge. They will either have a bond issued immediately after booking or within 72 hours of their arrest, depending upon the charges. 

Inmates will be given the opportunity to use the telephone once the booking process is completed to contact their family, attorney, and/or a bondsman to arrange a bond. 

For information on an inmate's bail amount, call HCCC’s Records section at (808) 933-0431 or 933-3281 or the District, Circuit, or Family Court.

Bonding someone out of the Hawaii Correctional Center

A criminal bond is a financial guarantee that the arrested person will appear in court on a specified date. A BOND IS NOT A FINE. The person you are posting the bond for must appear before a judge to answer criminal charges. 

If an inmate has bondable charges, he or she can bond out at any time. A bond can be paid with or without a bail bond agent. The method (cash/surety) and amount of money needed for bonding someone out of the Hawaii Community Correctional Center depends on their charges. Most crimes, but not all crimes, are bondable offenses.

Bail can be posted at the Hawaii State Building, Fiscal Office, 777 Kilauea Avenue, Hilo, HI, Monday through Friday, from 7:45am–4:30pm, closed on State Holidays. 

After hours, bail can be posted at the Hawaii County Police Department (HCPD), 349 Kapiolani Street, Hilo, HI after 4:30pm, or any substation. Once bail is paid/posted from the Court or HCPD, the receipt must be taken to the HCCC Intake Officer to begin the inmate release process.

Prison Insights

Visiting Hours and Rules

Visitation at the Hawaii Community Correctional Center is a privilege and not a right. These privileges may be restricted if either the inmate or visitor violates rules. All persons wanting to visit an inmate must first be cleared for visitation.

Visits are held on weekends and State Holidays; visitation schedules are subject to change/cancellation at any time. Click here for a visiting schedule.

Visitors are subject to a pat search, and may be subject to a strip search when there is probable cause. Visitation hours are updated frequently.

Video Visits

Inmates have access to tablets provided by Global Tel Link (GTL) which allows video visit calls and other program services. 

During assigned times, inmates have access to an inmate tablet for video visitation with approved visitors. Pay options include prepaid and PIN debit calls. Payment is the responsibility of the inmate and party accepting the video call. 

All video visit calls, with the exception of identified privileged/legal video calls, are subject to monitoring and recording. Tablets are provided at no cost to inmates although access to certain premium features, such as video visits, movies, and games may incur charges. 

Friends and family are given the option to set up prepaid calling accounts (phone and tablet) using credit or debit cards and walk-in retail options. GettingOut is a prepaid service that allows a secure video visit option for approved visitors. 

Any inmate using tablet access to violate facility rules (i.e. nudity, planning escape, introduction of drugs, weapons, or other contraband, engage in STG activity, violence, contacts that are not approved on the visitor list, or any other actions that would threaten safety, security, order, discipline, or control), will be disciplined. Punishments include blocking of the contact/visitor on the tablet and banning of in-person visitation for up to 24 months. 

Dress Code

Visitors will dress in a neat, appropriate, and conservative manner which is not unduly provocative, suggestive, or revealing, and does not resemble inmate attire or present adornments, or any clothing deemed inappropriate by staff. 

Medical alert bracelets, ID tags, and medical-approved eyewear are permitted. 

Female visitors will inform the female Search ACO of their menstrual period. Visitors are required to remove and change sanitary supplies in the presence of a female ACO. The used sanitary supplies will be discarded and replaced with new supplies. It is the visitor’s responsibility to provide sanitary supplies for the change. 

All visitors ages 13 and above must abide by the “Dress Code for Female/Male Adult Visitors.”

• Undergarments (i.e. panties, bras, slips, boxers, briefs) must be worn
  • No bras without straps, no underwire, or athletic bras 
  • Pantyhose do not constitute undergarment
• Dresses and Muumuus must not be shorter than two inches above the kneecap when seated and must not have slits that rise higher than the kneecap when seated. No false pockets. These must be worn with slips.
• Blouses and Tops must not be tucked into pants/jeans, and have at least three inches overlap over the bottom garment (i.e. skirts, pants). Must have sleeves, an appropriately conceal shoulder, midriff, back, and cleavage 
  • (No sweaters or jackets, or other clothing shall be used to conceal prohibited attire) 
  • Must have shoulder straps that are 2½ inches wide, or wider (no strapless, spaghetti straps, sleeveless clothing, halter-top, crop top, low cleavage tops, plunging necklines, tube tops or bathing suits)
• Pants and Trousers—No cuffs. No false pockets. No form-fitting, skin-tight, or see-through (no aerobic, spandex-type) material.
  • Must be comfortable and loose, but ensuring that it does not slip off. Must be standard length, down to the ankle
  • No shorts or capris 
• Footwear—Must wear slippers, sandals, or shoes. No bare feet. No all-solid, black-colored rubber slippers, zoris, or flip-flops.

PROHIBITED CLOTHING & ITEMS FOR FEMALE/MALE ADULT VISITORS

No hats, caps, curlers, ponytails, buns, ribbons, headbands, beads, braids, dreadlocks, curlers, scrunchies, clips, hair comb, hair picks, binders, stickpins, leis, flower, hair ornaments, bandanas, wigs, toupee, hair extensions (elastic rubber bands are only allowed to hold hair up). 

No bathing suits or lava lavas. No sunglasses. No jewelry. No printed “T” or polo shirts which display profanity, sexual symbols or facsimiles, symbols relating to drugs, gangs, narcotics, or slogans which are indicative of racial prejudices or violence, etc. 

No handbags (i.e. purses, wallets). No padded clothing. No coveralls. No lined-sweaters, jackets, and padded or hooded clothing.

DRESS CODE FOR CHILDREN (under the age of 13)

Children must be appropriately attired. Undergarments and footwear will be worn. A shirt, t-shirt, or blouse worn with pants/trousers is allowed. Girls may wear muumuus or dresses. A minor female visitor, who is mature or maturing, will abide by the “Dress Code for Female Adults.”

VISITORS WITH INFANTS OR BABIES

Diapers worn by infants or babies will be removed and changed in the presence of the screening ACO. The used diaper will be discarded and replaced with a clean diaper. It is the visitor’s responsibility to bring a clean diaper for the change. 

Baby food, pacifiers, and baby carriers are strictly prohibited. Breast-feeding is not allowed. 

The following items are authorized into the visit area: 1 extra diaper, 1 plastic bottle of liquid (which shall be opened and checked), and 1 unlined, non-quilted, unpadded blanket.

There is no limit on the amount of correspondence you can send to an inmate. However, books, magazines, food items, etc. are not allowed.

Mail will be returned for the following reasons: First/last name and return address not listed, envelope has stickers, ink stamps, glitter, glue, drawings, bookmarks, lipstick/kiss marks, or inappropriate content (i.e. pornography, threatening remarks).

How to Call an Inmate

Inmates at the Hawaii Community Correctional Center cannot receive incoming phone calls. However, the inmates do have access to phones and can make outgoing calls from the inmate housing area. Phone calls are recorded and may be monitored at any time.

How to Send Money

Each inmate at the Hawaii Community Correctional Center is assigned a facility account to pay for commissary purchases, restitution payments, release money, or any other authorized payments.

Online

Electronic deposits are limited to approved visitors only and $100/per inmate, per month. Fees may apply. Friends and family can set up a ConnectNetwork account to deposit funds into the inmate trust fund account using credit or debit cards. 

After creating an account and selecting the facility and an inmate to add to your account (you must be an approved visitor), you can deposit money into his/her trust fund account at any time.

Click here to get started.

Friends and family can also set up a ConnectNetwork account by calling 1-877-650-4249 

Jail Lobby

The lobby kiosk at the Hawaii Community Correctional Center accepts cash, credit, and debit cards. Fees may apply.

US Mail

Cashier’s checks or bank checks made payable to HCCC/Inmate Name, to include sender’s name and address are accepted. Money order, cash personal checks, employee paychecks, or welfare checks will not be accepted.

Cashier’s checks must be mailed to:

Inmate’s first/last name
Attn: Business Office/Inmate Account
60 Punahele Street
Hilo, Hawaii 96720. 

Incomplete information will be returned to the address listed on the envelope.

Programs For Inmates

Work opportunities for inmates at the Hawaii Community Correctional Center are available through in-facility worklines and Correctional Industries. Inmates are also able to participate in community service worklines for county, state, and non-profit organizations.

Pictures of Hawaii Community Correctional Center

Careers at Hawaii Community Correctional Center

If you are interested in a career with the Hawaii Community Correctional Center and would like more information about the job openings and opportunities at this facility, click here.