Florence Service Processing Center

The Florence Service Processing Center is an ICE detention center that is located in Florence, Arizona. This facility houses detainees who are in the custody of Immigration and Customs Enforcement. 

For information about an ICE detainee housed at the Florence Service Processing Center, call (520) 868-5862. When you call, have the detainee's information ready. This includes their full name (first, last, and hyphenated), any known aliases, their date of birth, and their country of birth.

Prison Insights

Visiting Hours and Rules

The visiting hours at Florence Service Processing Center are:

Monday-Friday: 12 p.m. - 7 p.m.
Saturdays, Sundays, and Federal holidays: 8 a.m. – 7 p.m.

General Rules

All visits are contact visits. Detainees are allowed a maximum of one hour per visit. More time may be authorized for family members traveling a long distance.

To allow enough time for processing through security, visitors should arrive 45 minutes prior to their visit time. All adult visitors must have a government-issued photo ID. Minors must be accompanied by an adult guardian and must not be left unaccompanied in any area of the facility.

Visitors are not allowed to bring items into the visitation area or give any items to detainees. All visitors are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. 

If you refuse to cooperate with a reasonable search, you will not be allowed into the visiting room. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Attorney Visits
Attorneys and paralegals may visit their clients daily between 8 am and 7 pm.

Consular Visits
Consular officials are allowed to meet with their detained nationals at any time. Arrangements should be made with the ICE Supervisory Deportation Officer in advance by calling (520) 868-8441, whenever possible. All consular officials should bring appropriate credentials. 

Clergy Visits
Clergy are allowed to visit detainees housed at Florence Service Processing Center at any time. Arrangements must be made in advance with the chaplain.

When sending a detainee mail through the US Postal Service, you must include the last four digits of their Alien number, plus your name and address. The staff at Florence Service Processing Center does not read incoming detainee mail, but they do screen it for contraband. 

Sending Packages

Detainees at Florence Service Processing Center are not allowed to receive care packages. However, a detainee may receive items that are considered necessary for travel or release from agency custody.

Before sending packages, contact (520) 868-8376 to get approval from a Supervisory Detention and Deportation Officer at the Florence Detention Center, through the Detainee Request System.

Send packages to:
Florence Detention Center
3250 North Pinal Parkway
Florence, AZ 85132

Detainees who are being removed from the United States are allowed one small piece of luggage. This can be sent after receiving approval from the Supervisory Deportation Officer. For security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) are accepted.

How to Call an Inmate

You can't call a detainee directly at Florence Service Processing Center. However, if you need to leave an urgent message you can call (520) 868-8388, and your message will be given to the detainee. 

The message should include the detainee's full name, their alien registration number, and a telephone number where you can be reached.

How to Send Money

You can send money to a detainee at Florence Service Processing Center by mailing a money order or cashier's directly to:

Florence Service Processing Center
Detainee Name
Alien Number, Housing Unit/Dorm/Bunk Number
3250 N. Pinal Parkway
Florence, AZ 85132
United States

The money will be taken to the processing area and placed into the detainee's commissary account. The processing officer will issue a receipt. Please, do not send cash.

To Post a Delivery Bond

When a detainee in ICE custody is placed into removal proceedings while they are in the United States, a delivery bond may be posted. When you post a delivery bond, you are required to show proof of identity.

Bonds for aliens detained by ICE can be posted at ICE ERO bond acceptance offices nationwide, Monday through Friday between 9 a.m. and 3 p.m., local time. For a list of ICE ERO bond acceptance offices nearest you or for bond information, click here. You must have the last name of the detainee and their alien registration number before calling. 

Acceptable forms of payment are: 

• money orders
• cashier’s checks 
• certified checks

Payments must be made payable to “U.S. Department of Homeland Security” or “Immigration and Customs Enforcement.”

Programs For Inmates

This information is not publicly available.

Pictures of Florence Service Processing Center

Careers at Florence Service Processing Center

If you are interested in a career with US Immigration and Customs Enforcement and would like more information about job openings at Florence Service Processing Center, click here.