Douglas County Department of Corrections

The Douglas County Department of Corrections is an ICE detention center that houses detainees who are in the custody of Immigration and Customs Enforcement. This facility is located in Omaha, Nebraska.

If you need information about a detainee who is housed at Douglas County Department of Corrections, call (402) 536-4861 between the hours of 8:00 am and 4:00 pm. You will need to have the detainee's information ready before calling. Including the detainee's full name, known aliases, date of birth, and country of birth.

Prison Insights

Visiting Hours and Rules

Visiting hours at Douglas County Department of Corrections are:

Monday through Friday
8 a.m. – 11 a.m.
12:30 p.m. – 6 p.m.
7 p.m. – 9 p.m.

Saturday and Sunday
3 p.m. – 7 p.m.

General Rules

Holiday visitation hours are announced the preceding week. Visitors must be approved prior to the visitation days. All visitors must be on the detainee’s approved visitors list.

Detainees can mail a Visitation Request Form to the person they want added to their list, or the forms can be picked up in the lobby. Visitation request forms are also available by clicking here.

Visitors must be 18 years of age or older, or accompanied by their parent or legal guardian. All visitors must have a valid photo ID. 

• All social visits are non-contact.
• All visitors are subject to search while in the facility.
• Visitors are not allowed to pass or attempt to pass any items to detainees.
• Visitors are not allowed to carry any items into the visitation area.

Other Visits

Attorney Visits
Attorneys and paralegals may visit detainees anytime day or night.

Consular Visits
Consular officials are allowed to meet with their detained nationals at any time. Arrangements should be made in advance with the ICE Supervisory Deportation Officer, whenever possible. All consular officials should bring appropriate credentials. 

The ICE Supervisory Detention and Deportation Officer in charge of Story County Jail can be reached at (402) 536-4861.

Clergy Visits
Clergy are allowed to visit detainees at any time. However, arrangements must be made in advance with the Chaplain’s Office.

All mail sent to detainees must include the last four digits of their Alien number, plus the sender’s name and address. Staff does not read the mail upon opening. For safety reasons, all incoming mail is subject to screening for contraband. 

A detainee may receive items necessary for travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the Omaha ICE/ERO office at (402) 536-4861.

Detainees who are being removed from the United States are allowed to have one small piece of luggage. You must get approval from the Supervisory Deportation Officer. For security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) are allowed.

How to Call an Inmate

You can't call a detainee at Douglas County Department of Corrections, but you are allowed to leave a message. If you need to contact a detainee, call (402) 536-4861. Your message must include the Detainee’s full name, Alien registration number, and a telephone number where you can be reached.

How to Send Money

Cash, Money Orders and local Certified Checks are accepted at the Corrections Public Teller Window between 7:00 A.M - 11:00 P.M, seven days a week. 

• Money orders can be mailed to 710 S. 17th St Omaha, NE 68102. Please make sure the inmate's name and number are on the money order. You must include a return address on the envelope.
• Kiosks are available at the Corrections Public Teller Window for deposits 24 hours a day, seven days a week. This service is provided for a small fee and daily limits apply.
• Web and IVR (phone) deposits are available 24 hours a day, seven days a week.  Please go to www.ConnectNetwork.com for more information. This service is provided for a small fee and daily limits apply.

To Post a Delivery Bond

Delivery bonds are posted when a person has been taken into ICE custody and placed into removal proceedings while they are in the United States. When you post a delivery bond, you are required to show proof of identity.

Bonds for aliens detained by ICE can be posted at ICE ERO bond acceptance offices nationwide, Monday through Friday between 9 a.m. and 3 p.m., local time. For a list of ICE ERO bond acceptance offices nearest you or for bond information, click here. You must have the last name of the detainee and their alien registration number before calling. 

Acceptable forms of payment are: 

• money orders
• cashier’s checks 
• certified checks

Payments must be made payable to “U.S. Department of Homeland Security” or “Immigration and Customs Enforcement.”

Programs For Inmates

None listed.

Pictures of Douglas County Department of Corrections

Careers at Douglas County Department of Corrections

If you are interested in a career with US Immigration and Customs Enforcement and would like more information about job openings at Douglas County Department of Corrections, click here.