Buffalo Service Processing Center

The Buffalo (Batavia) Service Processing Center is an ICE detention center that houses detainees who are in the custody of Immigration and Customs Enforcement. This facility is located in Batavia, New York.

If you need information about an ICE detainee housed at the Buffalo (Batavia) Service Processing Center, call (585) 344-6500 between 8:00 am and 4:00 pm.

You should have the detainee's information ready when you call, including their full name (first, last, and hyphenated), any known aliases, date of birth, and country of birth.

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Visiting Hours and Rules

Visiting hours at Buffalo (Batavia) Service Processing Center are as follows:

Mondays — Fridays

9 a.m. – 11 a.m.

1 p.m. – 3 p.m

6 p.m. – 8 p.m.

Saturdays & Sundays

9 a.m. – 11 a.m.

1 p.m. – 3 p.m.

General Rules

All visits are non-contact and can last for a maximum of one hour. To allow enough time to process through security, all visitors must be checked in by 10:30 a.m., 2:30 p.m., and 7:30 p.m. respectively.

Visitors must have a valid verifiable government-issued identification card to enter the facility.

Minor visitors must be accompanied by an adult guardian (18 years or older) and must not be left unaccompanied in the waiting room, visiting room or any other area.

All visitors are subject to search while in the facility. You can't carry any items into the visitation area, and you are not allowed to pass or attempt to pass any items to detainees. 

Attorney Visits

Attorneys are authorized to visit their clients Mondays through Sundays between 8 a.m. - 4 p.m. If you need to visit outside of these hours, call the facility.

Consular Visits

Consular officials are allowed to meet with their detained nationals at any time. When possible, arrangements should be made with the ICE Supervisory Deportation Officer in advance by calling (585) 344-6500. All consular officials are advised to bring appropriate credentials. 

Clergy Visits

Clergy are allowed to visit detainees housed at Buffalo (Batavia) Service Processing Center at any time. Arrangements must be made in advance through the chaplain's office.

Physical Address

Buffalo (Batavia) Service Processing Center
4250 Federal Drive
Batavia, NY 14020
United States

Driving Directions: https://goo.gl/maps/BqS21ezhGpGVNHNU9

General Phone Number

Facility Main Phone: (585) 344-6500
Field Office Main Phone: (716) 843-7600

Immigration Court: 1-800-898-7180
Board of Immigration Appeals (BIA): (703) 605-1007

Inmate Mailing Address(es)

Buffalo (Batavia) Service Processing Center
Detainee Name, Alien number
4250 Federal Drive
Batavia, NY 14020
United States

When sending mail to a detainee, you must include the last four digits of their alien number, plus your name and address. The staff at Buffalo (Batavia) Service Processing Center does not read incoming detainee mail, but they do screen it for contraband. 

Sending Packages

Detainees at Buffalo (Batavia) Service Processing Center are not allowed to receive care packages. However, a detainee may receive items that are considered necessary for travel or release from agency custody with approval of the ICE Deportation Officer. 

Before sending packages to detainees, contact the Deportation Officer at the facility at:

Buffalo Federal Detention Facility
4250 Federal Drive
Batavia, NY 14020

Detainees who are being removed from the United States may have one small piece of luggage. This can be sent after receiving approval from the Supervisory Deportation Officer. For security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) are accepted.

How to Call an Inmate

You can't call a detainee at Buffalo (Batavia) Service Processing Center. However, you can call (585) 344-6500 if you need to leave an urgent message.

Your message will be given to the detainee. It should include the detainee's full name, their alien registration number, and a telephone number where you can be reached.

How to Send Money

To send money to a detainee at Buffalo (Batavia) Service Processing Center, mail a money order or cashier's check directly to the detainee. Do not send cash. 

The processing officer will deposit the money into the detainee's account and issue a receipt. Cashier’s checks and money orders must include the detainee’s full name and A-number.

Mail the cashier's check or money order to:

Buffalo (Batavia) Service Processing Center
Detainee Name, Alien number
4250 Federal Drive
Batavia, NY 14020
United States

To Post a Delivery Bond

When a detainee in ICE custody is placed into removal proceedings while they are in the United States, a delivery bond may be posted. When you post a delivery bond, you are required to show proof of identity.

Bonds for aliens detained by ICE can be posted at ICE ERO bond acceptance offices nationwide, Monday through Friday between 9 a.m. and 3 p.m., local time. For a list of ICE ERO bond acceptance offices nearest you or for bond information, click here. You must have the last name of the detainee and their alien registration number before calling. 

Acceptable forms of payment are: 

  • money orders
  • cashier’s checks 
  • certified checks

Payments must be made payable to “U.S. Department of Homeland Security” or “Immigration and Customs Enforcement.”

Programs For Inmates

This information is not publicly available.

Pictures of Buffalo Service Processing Center

Careers at Buffalo Service Processing Center

If you are interested in a career with US Immigration and Customs Enforcement and would like more information about job openings at Buffalo (Batavia) Service Processing Center, click here.

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