Caroline Detention Facility

The Caroline Detention Facility is an ICE detention facility that is located in Bowling Green, Virginia. This facility houses both male and female detainees who are in the custody of Immigration and Customs Enforcement. 

The ICE field office that works with the Caroline Detention Facility is located in Washington, DC. If you need information about an ICE detainee housed at the Caroline Detention Facility, call (804) 633-0043 ext. 151 or ext. 261, between the hours of 8 a.m. – 4 p.m.

You must have the detainee's information ready when you call, including their full name (first, last, and hyphenated), any known aliases, date of birth, and country of birth.

Prison Insights

Visiting Hours and Rules

Visiting hours at Caroline Detention Facility are from 1:30 pm to 9:30 pm, seven days a week. Specific visiting times are designated by gender and custody level.

• Visitation for females: 7:30 p.m. to 9:30 p.m.
• Low to medium custody males: 4:30 p.m. to 7:30 p.m.
• Medium to high custody males: 1:30 p.m. to 3:30 p.m.
• Special Management: 3:30 p.m. to 4:30 p.m.

General Rules

Adult visitors must have a valid, government-issued photo ID to enter the visiting room. Minors must be accompanied by an adult at all times. You must arrive 30 minutes prior to your visiting time to allow for processing through security.

All visitors are subject to a pat-down search, an inspection of their belongings, and a metal scan search. Visitors are not allowed to carry any items into the visiting area, or give any items to detainees. Visits are both contact and non-contact – depending on custody level – and can last up to one hour.

Public parking is available at no cost. Vehicles must be secured, doors locked and windows up.

Attorney Visits

Attorneys and/or paralegals are allowed to visit detainees between 1:30 p.m. and 9:30 p.m., seven days a week.

Consular Visits

Consular officials are allowed to meet with their detained nationals at any time. All consular officials should bring appropriate credentials. If possible, arrangements should be made in advance by calling the ICE Supervisory Deportation officer at (804) 330-8280.

Clergy Visits

Clergy are allowed to visit detainees housed at Caroline Detention Facility at any time. Arrangements should be made in advance through the chaplain's office at (804) 633-0043 extension 161.

You must include the detainee's name and alien number in the mailing address of all detainee mail. Also, include your name and address in the envelope's "return address" section, or the mail will not be given to the detainee. Staff does not read incoming inmate mail, but they do check it for contraband.

Sending Packages

Detainees are not allowed to receive care packages. However, with the approval of the ICE Deportation Officer, they are allowed to receive items that are considered necessary for travel or release from agency custody. Before sending packages to detainees, contact the Mail Clerk at the facility at:

• Phone
  • (804) 633-0043 x110
• Address
  • 11093 SW Lewis Memorial Drive
    PO Box 1460
    Bowling Green, VA 22427

Detainees who are being removed from the United States are allowed to have one small piece of luggage, weighing up to 40 pounds. If a detainee does not already have baggage, they may have one bag sent after receiving approval from the Supervisory Detention and Deportation Officer. 

Electronic devices (cell phones, electric razors, laptop computers, radios, etc.) cannot be included in the detainee's luggage for security reasons.

How to Call an Inmate

Detainees housed at the Caroline Detention Facility can't receive incoming calls. To leave an urgent message, you must call (804) 633-0043 extension 104.

Your message must include the detainee’s full name and alien registration number, plus your name and telephone number where you can be reached. The detainee will be given your message.

How to Send Money

To send money to a detainee at Caroline Detention Facility, mail a money order or cashier's check directly to the detainee. Do not send cash. Mail the cashier's check or money order to:

Caroline Detention Facility
Detainee Full Name and Alien Number
11093 SW Lewis Memorial Dr
Bowling Green, VA 22427
United States

The processing officer will issue a receipt for all funds that detainees receive.

To Post a Delivery Bond

When a detainee in ICE custody is placed into removal proceedings while they are in the United States, a delivery bond may be posted. When you post a delivery bond, you are required to show proof of identity.

Bonds for aliens detained by ICE can be posted at ICE ERO bond acceptance offices nationwide, Monday through Friday between 9 a.m. and 3 p.m., local time. For a list of ICE ERO bond acceptance offices nearest you or for bond information, click here. You must have the last name of the detainee and their alien registration number before calling. 

Acceptable forms of payment for a delivery bond are money orders, cashier's checks, and certified checks. Payments must be made payable to “U.S. Department of Homeland Security” or “Immigration and Customs Enforcement.”

Programs For Inmates

This information is not publicly available.

Pictures of Caroline Detention Facility

Careers at Caroline Detention Facility

If you are interested in a career with US Immigration and Customs Enforcement, and would like more information about job openings at Caroline Detention Facility, click here.