MacDougall-Walker Correctional Institution

The MacDougall-Walker Correctional Institution is a level 4/5, high/maximum security level, multi-mission facility for adult males located in Suffield, Connecticut.  Based on its offender population, it is the largest correctional facility in New England. This facility was created on May 15, 2001 as a result of the consolidation of the Walker Reception and Special Management Unit and the MacDougall Correctional Institution.

This facility provides a highly structured environment to manage long-term sentenced offenders, protective custody offenders, and high bond, unsentenced offenders with programs designed to address the needs of each population.

The MacDougall-Walker Correctional Institution (MacDougall building) commissary-processing center serves as a regional hub for the northern district of the state, handling more than 24,000 orders per month.

The National Institute of Corrections recognizes MacDougall-Walker (MacDougall building) internal classification system as a national model.

The MacDougall building is named in honor of Ellis C. MacDougall who served as the agency's first Commissioner from 1968-1971.  The Walker building is named in honor of Ralph H. Walker who served as a warden of the Connecticut State Prison in Wethersfield from 1934-1954.

On November 9, 1992 the Walker Reception Center was opened as an Assessment Center accommodating 560 inmates.

Between November 1993 and October 1995 the Walker Reception Center was re-titled Walker Reception and Special Management Unit (WRSMU) on assuming the mission of accommodating inmates undergoing the Administrative Segregation Program (AS).

In December 1993, the MacDougall Correctional Institution was opened as a level 4 sentenced facility accommodating 975 inmates.

In January 2003 a (5-unit) 600 bed expansion was completed as part of the MacDougall building.

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Visiting Hours and Rules

Visits at MacDougall-Walker Correctional Institution are based on housing unit. To get a detailed schedule click here

Getting on the approved visiting list

Before you can visit an inmate, you must be placed on their approved visiting list. When an inmate first arrives at the facility, they are allowed to set up a visiting list, and the visiting forms will be sent by the inmate's counselor to those who are designated by the offender.  

Once you receive your form, fill it out completely and sign the application before mailing it back to the assigned counselor. The approval process can take up to two to three weeks.

Any adult visitor who is 18 years of age or older must be on the visiting list. Children must be accompanied by an adult on the approved visitor list and remain under the supervision of the adult visitor.

It is up to the offender to notify you when you have been added to the visiting list.

General Visiting Rules

We recommend that you contact the facility prior to visitation to confirm the visiting schedule and to insure that the inmate you plan to visit has not lost his or her visiting privileges.

You must present a current, photo identification to visit. All visitors under the age of 16 must provide a valid birth certificate and one additional document containing the child's name, i.e. report card, social security card, etc. 

Visitors who are exhibiting flu symptoms will not be permitted to visit with offenders.

You must dress reasonably modest to visit an inmate. Revealing, seductive, or offensive clothing may present a safety and/or security risk and may result in the visitor being denied access to the facility.

You are not allowed to bring in cell phones or other electronic devices.

Physical Address

MacDougall-Walker Correctional Institution
1153 East Street, South
Suffield, CT 06080

Driving Directions: https://goo.gl/maps/fDUsBmfcrknCFQza7

General Phone Number

​(860) 627-2100 - MacDougall Building
(860) 292-3400 - Walker Building

Inmate Mailing Address(es)

Inmate Name, ID Number
MacDougall-Walker Correctional Institution
1153 East Street, South
Suffield, CT 06080

Any mail you send to an inmate must include their full name and inmate number. Do not use padded mailing envelopes.

You can only send books and magazines to an inmate if they are in new condition and are packaged and shipped by the bookstore or publisher.

The Connecticut Department of Correction does not allow family and friends to send in clothing packages for offenders.

How to Call an Inmate

You can’t call an inmate at MacDougall-Walker, but they do have access to phones during daytime hours and call you collect. For complete details on how to call an inmate in Connecticut, please click here.

How to Send Money

You can send money to an inmate with a money order by using the postal service, or you can use a debit or credit card with JPAY, Touch Pay, or Western Union.

Click on one of the links below to send money to an inmate:

JPAY: One Click Payments with JPAY
Touch Pay: www.touchpayonline.com
Western Union: Electronic Deposits (PDF, 94KB)

For Western Union, please remember:

Pay To: Connecticut DOC
Code City: CTDOC
Account: 8-digit Inmate Number and Inmate Last Name.*

* If inmate number is less than 8 digits, add two zeros at the beginning, i.e., 00123456Johnson.

U.S. Mail

When sending a money order, you must include the Inmate Trust Fund Remitter Form and send it with the money order to: 

Inmate Trust Fund
P.O. Box 290800
Wethersfield, CT 06129-0800

Be sure to include the inmate's full name and correctional identification number on the money order. Do not include any correspondence to the inmate. Make sure that the money order and remitter form are legible.

​Programs For ​Inmates

The facility focuses on education, both academic (ABE, Pre-GED, GED, Special Education, TSOL) and vocational (Maintenance, Electro Mechanical, Micro Computers, Electronic Repair, Dental, and Commercial Cleaning).  

Programming is also a vital component of the facility’s mission and includes Parenting Skills, Sex Offender Treatment, Family Issues, Beyond Fear, Addiction Services, Aftercare and Fellowship AA/NA meetings.

The Industries program employs up to 70 inmates, some of whom graduated from various Vocational Education programs. A Regional Commissary employs up to 60 inmates. Others are employed in various capacities in the Food Service Operation, commercial cleaning and other janitorial functions essential to the hygiene, sanitation, and cleanliness of the facility.

Educational, Career Resources, and Job Fairs:

These types of Fairs are conducted in the form of a professional conference for students. The educational staff invite a keynote speaker and students proceed to attend individual workshops or resource stations that provide information about potential employment or post secondary educational opportunities. The goal of these Fairs is to assist inmates with their transition plans before they return to the community.

Alternatives to Violence:

Certified AVP volunteers lead basic, intermediate workshops to teach inmates to understand and to control anger, and how to cope with violence in their lives. Participants completing both basic and advanced workshops qualify for selection to become peer mentors. 

Art Program:

This is a program developed to enable inmates with different artistic abilities. Although primarily pen, watercolor, and painting, this activity may be multidisciplinary (i.e., sculpture, dance, creative writing, or poetry). Members of this group also have the chance to submit their artwork in the annual Art Shows located throughout the state. 

Inmate Photo Program:

Inmates register each month to take photos for a small fee and these photos are sent home or kept for personal use. Proceeds that are generated are held in a Special Activity Fund, and a portion is donated to local charitable organizations each year, e.g. women's shelters, children's hospitals, youth organizations, and youth at risk programs. 

Career Exploration Day:

This program teaches inmates about different vocations. Designed as an "in-house" activity, facility vocational instructors present information and samples about their programs to academic students. The majority of students participating have sentences of three years or more and are able to learn about different vocations.

Chronic Pain Management:

Cognitive Behavioral Therapy for Chronic Pain (CBT-CP) is a time limited psychotherapeutic group focused on examining the relationships between thoughts, emotions, and behaviors to chronic physical pain. Group members will learn new cognitive and behavioral skills to assist in pain reduction to increase quality of life. 

Adult Basic Education:

ABE is the primary program of instruction designed to provide training in academic skills in the areas of reading, mathematics, language arts, general science, and social studies. The program is directed toward increasing academic proficiency. ABE 3 is provided to individuals who have been assessed by the education unit with a 9-12 grade level. 

Chronic Discipline:

Programming for offenders classified to Chronic Discipline status. Modules of programming include: Controlling Your Anger, How to Deal with your Problems, How to do your Bid, Orientation and Communication, and Relapse Prevention.

Embracing Fatherhood:

Embracing Fatherhood is a program designed to assist incarcerated fathers in gaining awareness of the important role they play in the lives of their children. This awareness will enable participants to successfully embrace their roles as fathers and begin to build healthy lifestyles that will benefit both their children and them. 

Facility Based Domestic Violence Program:

This group is designed for inmates who have committed a domestic violence offense. Successful completion of this program is a requirement for those inmates who enter into the department's community-based, transitional supervision program for domestic violence offenders.

Graphics & Print Technology:

The graphic arts/printing course is designed to provide students the opportunity to learn the skills necessary to work in the printing field. Students gain an understanding of the overall printing process to include graphics layout, design, production printing, and binding. 

Students concentrate on proper shop safety procedures and desktop publishing skills. Each student receives "hands on" instruction operating single color offset presses, two color presses, paper cutters and bindery equipment. Class theory work includes learning terminology related to the field and methods of managing quality control processes. Students learn basic equipment upkeep and care, as well as equipment problem diagnosis and minor equipment repair.

Inmate Bereavement Volunteer Program:

This program trains inmates to provide support for fellow inmates who are experiencing loss or grief. This is in addition to the opportunity to talk to Mental Health, Religious Services, and/or correctional staff. Inmate volunteers are important as they share the experience of being incarcerated and can relate to its challenge.

Over 40, Over 50 Wellness Program:

This program is designed for offenders over 40 and over 50 who want to participate in activities with people of the same age. Offenders can participate in weight training, handball, paddleball, basketball, Ping-Pong, and yoga without feeling pressure to compete with younger offenders. 

Upon admission to the program offenders are assigned a partner to start their exercise program slowly. From that point, they are able to increase stamina and activity levels. Information regarding specific fitness and health issues is also available to them. 

Second Chance Pell Program:

The Second Chance Pell Program is a Three-Year Pilot Program from the United States Department of Education that allows qualified, participating offenders to attend college courses at selected facilities. The courses are instructed by participating community colleges and currently offer Associate Degrees, Certificates, or classes in Manufacturing, Business Administration, and Human Services.

For a complete list of programs available at MacDougall, click here
For a complete list of programs available at Walker, click here.

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Careers at MacDougall-Walker Correctional Institution

The MacDougall-Walker Correctional Institution is staffed by correction officers, clergy, maintenance, clerical, and counselors. To explore career options within the Department of Correction click here.

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