Jackson Correctional Institution

Jackson Correctional Institution is a level V Florida state prison for men that is operated by the Florida Department of Corrections. This facility is located in Malone, Florida and it can house a maximum of 1,346 inmates of various custody levels.

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Jackson Correctional Institution

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Visiting Hours and Rules

Before you can visit an inmate at Jackson Correctional Institution, you must get on their approved visiting list. Ask your inmate to mail you a visitor applicationㅡwhich is available in both English and Spanishㅡand then you fill it out and mail it back to Jackson Correctional Institution. Everyone 12 or older must complete this form in order to visit an inmate. 

Jackson Correctional Institution is in the central time zone, so the visiting hours are on Saturdays and Sundays from 8:00 a.m. to 2:00 p.m. CST. Registration starts at 7:15 a.m. and they stop processing visitors at 1:00 p.m. 

Every visitor 17 and younger must be accompanied by an approved adult on the inmate’s visiting list.

Visit procedures

You must bring a Photo ID with you when visiting an inmate at Jackson Correctional Institution. The officers will begin the registration process by making sure you are an approved visitor, and then they will ask you some questions before you go through a number of searches and scanners.

The officers will search your property and then you will go through a metal detector and a Magneto Static Detector (which detects cell phones). Next, you must undergo a pat search, and finally, you will go through a barrier search that is conducted by a canine handler. 

Only bring a car key and money for vending machines. Items like cell phones, electronic devices, tobacco, weapons, and drugs are considered contraband, and if you try to bring these items into the prison, you could be arrested.

Once you have cleared all of these steps, you will be allowed to visit with your inmate.

What you can bring to a visit

You are allowed to bring the following items into the visiting room at Jackson Correctional Institution:

  • A maximum of $50.00 ($1, $5, $10, and $20 denominations only or silver change) for the vending machines, and you can carry the money in a small wallet or pouch.
  • One car key. No key chains or keyless entry devices.

You are allowed to bring necessary medication to your visit, but only the necessary dosage. All meds must be in the original prescribed container and clearly marked. 

For medical conditions that require injections, like diabetes, the officers at Jackson will allow you to leave the visiting room. Needles and syringes are not allowed inside. Before you can return to your visit, the officers will conduct another pat search.

If you are bringing an infant into the visit, you may have the following items:

  • A maximum of five diapers
  • Three, clear, plastic, baby bottles or two sipper cups for toddlers
  • One, clear, plastic, baby pacifier
  • Three, clear, plastic jars of baby food with the original seal intact 
  • Baby wipes or towelettes (in a clear plastic bag) 
  • An infant baby carrier (subject to search)
  • One set of infant clothing
  • One, non-quilted baby blanket to keep the infant warm

Dress Code

There is a conservative dress code in the visiting room at Jackson Correctional Institution. The following clothing items are not allowed:

  • Halter tops or bra-less attire
  • Underwear-type t-shirts or tank tops
  • Fishnet clothing
  • Skin tight clothing
  • Shoes with removable parts
  • See-through fabric without an undergarment
  • Dresses, skirts, or shorts more than three inches above the knee
  • Clothing with a threatening picture or language
  • Camouflage
  • Any clothing with metal

Video Visitation

Video visitation is available through JPay at Jackson Correctional Institution. The visits can last a maximum of thirty minutes, and there is a fee to use this service. You must also be an approved visitor on the inmate’s visiting list to have a video visit.

Physical Address

Jackson Correctional Institution
5563 10th Street
Malone, Florida 32445-3144

Driving Directions: https://goo.gl/maps/5zpAQordi6vme8376

General Phone Number

​(850) 569-5260

Inmate Mailing Address(es)

Inmate Name and ID Number
Jackson Correctional Institution
5563 10th Street
Malone, Florida 32445-3144

Remember to include your inmate’s committed name, their DC number, and institutional address on all the mail you send. Only use the US Postal Service to send mail because mail from private companies and couriers is not allowed.

What can you send to an inmate?

  • Letters no longer than 15 pages (You cannot glue, tape, or staple anything to the pages)
  • Greeting cards, but nothing with electronic or non-paper parts
  • Pictures, with the exception of nude photographs, Polaroids, or anything larger than 8”x10”
  • A maximum of ten, blank, greeting cards, blank pieces of paper, or envelopes
  • A maximum of twenty, first class stamps

Do not send any mail in boxes, padded envelopes, plastic bags, multi-layer packaging, envelopes that include metal parts, or card stock type envelopes (U.S. Mail Priority or U.S. Mail Express card board type). Mail with bubble wrap or packing peanuts is not allowed.


JPay is a service that allows you to send an email to an inmate. Inmates do not have internet access, but the Jackson staff can print out emails and deliver them at mail call.

The Jackson Correctional Institution also has JP5 tablets that inmates can buy, which allow them to send and receive monitored emails (for a fee). Music, eBooks, and games are available for purchase with the JP5 tablets. 

How to Call an Inmate

Inmates at Jackson Correctional Institution have access to phones, but they can’t receive incoming calls. For complete details on how to call an inmate in Florida, please click here.

How to Send Money

JPay and Moneygram are the only two ways you can send money to an inmate at Jackson Correctional Institution.

JPay Options

  • Online or Mobile App: To send an inmate money with your credit or debit card, visit JPay.com or download the JPay Mobile App that is available at the Apple App Store (for iPhones) and Google Play (for Android phones).
  • By phone: Call (800) 574-5729 to talk with a live JPay call center agent and send money with a debit or credit card. 
  • Mail a money orderㅡmade payable to JPayㅡwith a deposit slip to:

P.O. Box 260010
Hollywood, FL 33026

Money order deposit slip available in English here.

Hoja de Depósito para Giros Bancarios disponible en Español aqui.


If you would like to use cash, visit a MoneyGram location (includes all Walmarts and CVS Pharmacies) and use receive code 5188. You can also use a debit or credit card with this option.

Programs For Inmates

Academic Programs

  • Adult Basic Education
  • Correspondence Courses
  • General Educational Development (GED)
  • Ready to Work
  • Title 1

Vocational Programs

  • Auto detailing
  • Building Construction Technology
  • Culinary Arts
  • Water Treatment Technology

Chaplaincy Services

  • Chapel Library Program
  • Faith and Character Based Program
  • FIT-Family Integrity Training
  • New Beginnings
  • Religious Education
  • Small Business Class
  • Way Home Bridge Builders
  • Worship Services

Institutional Betterment Programs

  • Alcoholics Anonymous
  • Anger & Stress Management
  • Compass 100
  • Gavel Club
  • Law Library Program
  • Library Program
  • Substance Abuse Treatment
  • Wellness Education

Pictures of Jackson Correctional Institution

Careers at Jackson Correctional Institution

To view the job listings at Jackson Correctional Institution, click here. The Florida Department of Corrections is the third largest prison system in the country, and there are numerous open positions across the state that offer competitive pay and benefits.