Santa Rosa Correctional Institution

The Santa Rosa Correctional Institution is a Level VI Florida state prison for male inmates that is located in Milton, Florida. It is managed by the Florida Department of Corrections, and the facility houses a maximum of 1,614 inmates of all security levels.

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Visiting Hours and Rules

Santa Rosa Correctional Institution visiting hours are on Saturdays and Sundays from 8:00 a.m. to 2:00 p.m. CST. Registration begins at 7:15 a.m. and they do not process visitors after 1:00 p.m. If you arrive after 1:00 pm, you will not be allowed to visit. There are also visiting hours on major holidays such as Memorial Day, July 4th, Thanksgiving, and Christmas. 

Before you can visit an inmate at the Santa Rosa Correctional Institution, you must be approved for their visiting list. To get approval from the Florida Department of Corrections, fill out a visitor applicationㅡwhich is available in both English and Spanishㅡand then mail it to the Santa Rosa Correctional Institution. They will review your application, and when it is approved, the inmate will notify you. If you are not approved, you will not be allowed to visit.

Everyone 12 or older must complete a visitor application, and all visitors 17 or younger must be accompanied by an approved adult on the inmate’s visiting list.

Visit procedures

When you arrive for your visit at Santa Rosa Correctional Institution, be ready to show a valid photo ID, answer some questions from officers, and go through a number of searches.

The registration process has a number of steps:

  • The officers will search your property
  • You will go through a metal detector and a Magneto Static Detector (which detects cell phones and other electronic devices)
  • You will be subject to a pat search from an officer
  • The last step is a barrier search conducted by a canine handler

You must clear all of these steps to visit with an inmate.

What you can bring to a visit

Each visitor at the Santa Rosa Correctional Institution is allowed to bring the following items into the visiting room:

  • A maximum of $50.00 ($1, $5, $10, and $20 denominations only or silver change) for the vending machines. You are allowed to carry the money in a small wallet or pouch.
  • One car key. No key chains or keyless entry devices.
  • Medication. Bring only the necessary dosage in the original prescribed container (it must be clearly marked). 

If you have an infant, you may bring the following items:

  • A maximum of five diapers
  • Three, clear, plastic, baby bottles or two sipper cups for toddlers
  • One, clear, plastic, baby pacifier
  • Three, clear, plastic jars of baby food with the original seal intact 
  • Baby wipes or towelettes (in a clear plastic bag) 
  • An infant baby carrier (subject to search)
  • One set of infant clothing
  • One, non-quilted baby blanket to keep the infant warm

Do not attempt to bring a cell phone or any other electronic device into the visiting room.

Dress Code

You are not allowed to wear any of the following items into the visiting room at Santa Rosa Correctional Institution:

  • Halter tops or bra-less attire
  • Underwear-type t-shirts or tank tops
  • Fishnet clothing
  • Skin tight clothing
  • Shoes with removable parts
  • See-through fabric without an undergarment
  • Dresses, skirts, or shorts more than three inches above the knee
  • Clothing with a threatening picture or language
  • Camouflage
  • Any clothing with metal

Video Visitation

Video visitation is also an option at the Santa Rosa Correctional Institution. This service is available through JPay, and you must use the JPay calendar function to schedule a video visit.

A JPay account is required for video visitation. The fee is $2.95 for 15 minutes, and video visits can last a maximum of 30 minutes.

Physical Address

Santa Rosa Correctional Institution
5850 East Milton Road
Milton, Florida 32583-7914

Driving Directions:

General Phone Number


Inmate Mailing Address(es)

Inmate Name and ID Number
Santa Rosa Correctional Institution
5850 East Milton Road
Milton, Florida 32583-7914

You must follow these guidelines or your mail will be rejected.

  • A 15-page maximum on all letters (No glue, tape, or staples)
  • Greeting cards are allowed, but no electronics or non-paper parts
  • You are allowed to send pictures, but no nude photographs, Polaroids, or anything larger than 8”x10”
  • You can send a maximum of ten, blank, greeting cards, blank pieces of paper, or envelopes and a maximum of twenty first-class stamps
  • Non-paper items and stickers are prohibited in inmate mail

Mail that is packaged in boxes, padded envelopes, or card stock envelopes (U.S. Mail Priority or U.S. Mail Express card board type) is not allowed and will be returned.

You can also send an email to an inmate through JPay. The inmates at the Santa Rosa Correctional Institution do not have internet access, but the staff can print out emails and deliver them at mail call.

You can also purchase a JP5 tablet device for an inmate at the Santa Rosa Correctional Institution that will allow them to read and write emails, buy music, eBooks, games, and rent movies.

How to Call an Inmate

Inmates at Santa Rosa Correctional Institution can’t receive calls, but they do have access to phones during approved hours and can call collect or use money from their inmate account to make calls. For complete details on how to call an inmate in Florida, please click here.

How to Send Money

To send money to an inmate at the Santa Rosa Correctional Institution, you must use JPay or MoneyGram. There is a fee for the service, and the lowest fees are usually online or with the app compared to the phone or in person. 

JPay Options

  • Online or Mobile App: To send an inmate money with your credit or debit card, visit or download the JPay Mobile App that is available at the Apple App Store (for iPhones) and Google Play (for Android phones).
  • By phone: Call (800) 574-5729 to talk with a live JPay call center agent and send money with a debit or credit card. 
  • Mail a money orderㅡmade payable to JPayㅡwith a deposit slip to:

P.O. Box 260010
Hollywood, FL 33026

Money order deposit slip available in English here.

Hoja de Depósito para Giros Bancarios disponible en Español aqui.


If you would prefer to use cash, visit a MoneyGram location in person and use receive code 5188. MoneyGram locations include all Walmarts and CVS Pharmacies. 

Programs For Inmates

Academic Programs

  • Adult Basic Education (Close Management & Open Population)
  • General Educational Development (GED) (Close Management & Open Population)
  • Special Education Services (Close Management)
  • Volunteer Literacy Program

Chaplaincy Services

  • Bible Studies
  • Chapel Library Program
  • CM Bible Studies
  • CM Bible Study Course
  • CM Cell Front Visitation
  • CM Re-Entry
  • Religious Education
  • Religious Holy Day Observance and Rituals
  • Religious Volunteer Activities
  • Special Religious Events
  • Spiritual Advisor Visits
  • Spiritual Crisis and Adjustment Counseling
  • Walk On Water (WOW)
  • Worship Services

Institutional Betterment Programs

  • 100-Hour Transition Program
  • Alcoholics Anonymous
  • Anger & Stress Management
  • Close Management Wellness Program
  • Fresh Start Smoking Cessation
  • Law Library Program
  • Library Program
  • Narcotics Anonymous
  • Volunteer Student
  • Wellness Education

Pictures of Santa Rosa Correctional Institution

Careers at Santa Rosa Correctional Institution

There is currently a $1,000 hiring bonus available at Santa Rosa Correctional Institution. If you are interested in applying for a job, click here. There are numerous positions available, and standard benefits for Florida DOC employees include paid vacation, sick leave, holidays, health insurance, tuition-free college courses, and a 457 tax-deferred retirement plan.