Helms Facility

Helms Facility is a 100-bed, dual gender institution for male and female inmates located in Atlanta, Georgia. 

Helms Facility protects and serves the public as a professional organization of the Georgia Department of Corrections. Helms effectively manages both pregnant females and medically challenged males, and it provides adequate medical care for both populations and maintains a safe and secure environment for the staff, inmates, and the public.

Housing at Helms Facility has 50 inmate rooms with two beds each, and two rooms that are handicap accessible.

Prison Insights

Helms Facility

Go back

What Do Inmate Families Think?

Go back

What Do Former Inmates Think?

Go back

What Do Employees Think?

Go back
Sorry, there are no insights for this section of the facility yet.
Overall Score = /10
Total Respondents =

Visiting Hours and Rules

The visiting days and hours at Helms Facility are Saturdays, Sundays, and state holidays from 9:00 AM until 3:00 PM.

You must fill out an application and be approved by the Georgia Department of Corrections before you can visit an inmate at Helms Facility. For complete details about the visiting process, click here.

All visitors, age 16 and over, must have a photo ID to visit an inmate. 

The only items you can bring to a visit are:

  • an identification card
  • car keys
  • a maximum of twenty dollars ($20.00) in coins to be used for the vending machines

No food or drink can be brought into the facility from the outside other than bottled formula or store-bought products for babies. Electronic devices are not allowed in the visiting area. 

All visitors are subject to a preliminary search by electronic surveillance instruments (metal detectors, etc.). All items brought into the facility by a visitor will be searched by officers assigned to the visitation area.

Visitors must wear appropriate clothing. Shoes are required at all times for visitors, including children if they are able to walk or stand. 

Male visitors are required to wear shirts and full-length trousers. Females may wear trousers, or if a female visitor wears a dress, skirt, or other similar garment, it may NOT be more than two (2) inches above the knees. Furthermore, all female visitors must wear undergarments such as bras, panties, and slips. 

Inappropriate clothing includes, but is not limited to:  

  • Dresses or tops with thin straps which expose shoulders or chest area in any manner
  • Tube tops or halters of any type
  • Any type of clothing which reveals the stomach or midriff area
  • Any type of clothing that is made of sheer or transparent material
  • Shorts of any kind or any kind of slacks that are above the knee (twelve years old and under may wear shorts)
  • Male visitors are not permitted to wear tank tops or short tops of any kind, nor see-through tops made of net or mesh webbing. 
  • Shorts are not permitted (children twelve 12 years old and under may wear shorts)
  • Any other type of clothing that is suggestive or revealing in any way is prohibited

Video Visits

Helms Facility offers video visits through JPay. You must have a JPay account, and the video visit can last up to 30 minutes. The fee for a 30-minute video visit is $3.95.

Physical Address

Helms Facility
1275 Constitution Rd SE
Atlanta, GA 30316

Driving Directions: https://goo.gl/maps/TdiLKPEtDkUvZQ8x5

General Phone Number


Inmate Mailing Address(es)

Inmate Name and ID Number
Helms Facility
1275 Constitution Rd SE
Atlanta, GA 30316

Always include the inmate’s full name and inmate ID number on all correspondence. All inmate mail is monitored by prison staff. It’s best to keep things simple with regular paper, a regular envelope, and pics of family and friends. No stickers, greeting cards with electronics or music, or inappropriate pics.

You can send a package to an inmate through the Georgia Inmate Package Program. You can also send and receive videograms and emails through JPay, which cost anywhere between one and three stamps each.

How to Call an Inmate

You can’t call an inmate at Helms Facility, but they do have access to phones during approved hours. For complete details on how to call an inmate in Georgia, please click here

How to Send Money

You must use JPay or MoneyGram to send money to an inmate at Helms Facility. The fees for this service vary based on which method you use and the amount of money you are sending.

JPay Options

  • Online or Mobile App: To send an inmate money with your credit or debit card, visit JPay.com or download the JPay Mobile App that is available at the Apple App Store (for iPhones) and Google Play (for Android phones).
  • By phone: Call (800) 574-5729 to talk with a live JPay call center agent and send money with a debit or credit card. 
  • Mail a money orderㅡmade payable to JPayㅡwith a deposit slip to:

P.O. Box 260010
Hollywood, FL 33026

A money order deposit slip is available here.


If you would like to use cash, visit a MoneyGram location in person and use receive code 6857. MoneyGram locations include all Walmarts and CVS Pharmacies.

Programs For Inmates


  • Residents from Metro/Clayton T.C. provide all work details for Helms Facility


  • Academic: General Education Diploma & Adult Basic Education
  • Counseling: Moral Reconation Therapy, Active Parenting, & Motivation For Change
  • Medical: 24 hour medical care is provided along with specialty Services
  • Recreation: General Recreation
  • Religious Activities: Various worship services that are conducted by volunteers

Pictures of Helms Facility

Careers at Helms Facility

Located in southeast Atlanta, Helms Facility is one of GDC's smallest facilities. It has been in operation for five years, and their mission is to house all the pregnant females in state custody and provide medical care for medically challenged males. It is a female facility that also houses males. 

If you are interested in a job at Helms Facility, click here.