New Castle Correctional Facility

The New Castle Correctional Facility is a medium-security prison for male inmates located in New Castle, Indiana. It was the first prison in the state to be owned by the Department of Corrections and managed by a private corporation. The contract was awarded September 28, 2005 to The GEO Group, Inc., with a commencement date of January 2, 2006. 

Since then, NCCF has grown to be one of the largest state owned, privately managed correctional facilities in the United States with a maximum capacity of nearly 3,200 adult male inmates. The GEO Group, Inc. works with partners Wexford Health, Aramark, Liberty Behavioral Health, Midwest Psychological Services, and Action Temporary Inc., to offer a vast array of services to the inmate population.

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New Castle Correctional Facility

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Visiting Hours and Rules

Visitors are encouraged to call the facility before visiting to ensure visitation is running as scheduled. The visiting schedule is incredibly complex and difficult to follow. 

Units A, B, C, D, E, F, H2, I, J, and K have visits on Monday, Tuesday, Thursday, and Friday 8:30am to 3:00pm (not Wednesday) and every other weekend (same hours) based on facility schedule and housing unit.  Inmates housed in these units can receive a visit from the same person every 14 days. Visitors must arrive and be checked in one hour prior to the end of visiting hours.

Infirmary has the same hours as above as long as the inmate is physically able to travel to the visitation room.  Otherwise, special arrangements would need to be made through the Infirmary Unit Manager for a modified visit in the Infirmary.  Minors are not permitted to visit in the Infirmary.

Units G, H1, H3, and H4 have visits on the same schedule as above, but due to special programming, are allowed visits every seven days throughout the week.

All General Population inmates (A-K and Infirmary) who are on non-contact visitation may have their visits limited to thirty (30) minutes depending on space availability and can have visits only on Monday, Friday, Saturday, and Sunday.

Unit L has visits Tuesday and Thursday evenings from 4:00pm to 6:00pm. Visits are also offered from 9:00am to 3:00pm on the weekends with a bi-weekly rotation for each side (L1/L2). The length of these visits will be determined by the amount of space available.  Inmates housed in this unit can receive a visit from the same person every 14 days. Visitors must arrive and be checked in 1 hour prior to the end of visiting hours.

Units M, O1, O2, and O4 have (one hour video only) visits on Monday, Tuesday, Thursday, and Friday 8:30am to 3:00pm and every weekend.  Inmates housed in these units can receive a visit from the same person every 14 days.

RSHU and O3 have (one hour non-contact only) visits on Tuesdays from 9:00am to 2:00pm.  Inmates in RSHU and O3 can receive two visits per month.

Mental Health Unit: The Multidisciplinary Treatment Team will make the decision as to what phase is appropriate for the inmate’s mental health needs at that time.  Mental Health inmates that have been placed on non-contact will have visits on Thursdays only.       

Mental Health Unit phases of visitation:

  • Phase 1 and 2 inmates will be secured in restraints, but will have contact visits from 9:00am to 11:00am on Wednesday only or non-contact visits on Thursday 9:00am to 2:00pm
  • Phase 3 inmates will have unrestrained contact visits from 12:00pm to 2:00pm, on Wednesday only or non-contact visits on Thursday 9:00am to 2:00pm

Special Visit Requests are only made for approved visitors and must be submitted in writing from the inmate to his Unit Manager seven days prior to the date that the special visit is being requested.  The inmate will receive his response and advise the visitor of the decision.

Outside of these parameters, GTL also provides a service for video visitation.  Visitors may register online, and the inmate will need to communicate with his visitors the best and available times to receive video visits via GTL depending on his unit’s operation.  All visitation rules apply. GTL video visits are monitored.

Visitors List

If you wish to visit an inmate at New Castle Correctional Facility, you must be on their visitors’ list. If you are unsure about your status, please contact the inmate via mail. Do not call the facility for this information. It cannot be given over the phone. 


All visitors entering New Castle Correctional Facility are subjected to a frisk search by staff which includes the breast and groin area being physically searched. 

Additionally, visitors entering visiting areas are subject to additional searches using metal detectors and ion scanning equipment. Specially trained search dogs (K-9s) may be used as a part of the search process both prior to a visitor entering the visiting area and in the actual visiting room during visits. 

If a visitor does not wish to be searched either by hand or by using other means, they should not attempt to enter.


Visitors must register with staff prior to entering the visiting area. You will be required to sign the entry log and be approved for the visit before you are allowed to enter the visiting area. 

Everyone 16 years old or older is required to show a picture identification. All visitors must present valid identification each time they visit. The only forms of identification accepted by the DOC are: valid driver’s license from the state of residence, valid state photo identification card from the state of residence, valid photo military identification card (active duty only), or a valid passport. 


Visitors under the age of 18 years of age must be accompanied by their parent or legal guardian at all times while on facility grounds. 

Dress Code

Visitors must wear clothing that poses no threat to the security, custody, or maintenance of order at the facility. The following standards are to be met: 

  • Undergarments must be worn at all times
  • Shoes must be worn, except for infants who are carried
  • Tight fitting pants, such as stirrup, lycra pants, or leggings, aren’t allowed 
  • Dresses, skirts, or shorts must be no shorter than two inches above the knee and not have deep slits
  • Halter or tank tops, tube tops, sheer, see-through, or low-cut clothing is not permitted 
  • All visitors must wear a shirt/blouse with sleeves 
  • No jewelry, except a wedding band or set, may be worn in the visitation area 
  • Hats or other head coverings are not permitted, except as required by religious beliefs 
  • No heavy coats, hooded sweatshirts, or sweaters will be permitted in the visiting area

What you can and can’t bring to a visit

Visitors are not permitted to possess or carry the following items into the visiting area: 

Firearms, weapons, knives, ammunition, narcotics, medication (unless the medication is life-saving or life-sustaining), controlled substances, alcoholic beverages, marijuana, tobacco and tobacco related items, cameras, video, and audio recording equipment and electronic devices, including, but not limited to: cameras, cellular telephones, pagers, blackberries, radios, tape recorders, etc. 

Each adult visitor is allowed to bring up to $20.00 (coins only) into the visiting area to be used to purchase items from the vending machines. You are not allowed to give any money to an offender. This is considered trafficking and will cause the visit to be stopped, and you will be restricted from visiting the offender in the future. 

Visitors with an infant may bring one clear, plastic baby bottle and/or pacifier and one diaper.

Physical Address

New Castle Correctional Facility
1000 Van Nuys Road
New Castle, IN 47362

Driving Directions:

General Phone Number


Inmate Mailing Address(es)

Inmate Name and DOC Number
New Castle Correctional Facility
P.O. Box E
New Castle, IN 47362

To write to an offender at New Castle Correctional Facility, you need the offender's name and DOC number. You can look up an offender's DOC number on the IDOC website by clicking here

All incoming and outgoing mail is opened, examined, and read by designated facility staff.

Inmates may receive correspondence, legal mail, and publications from publishers only, which are reviewed to determine whether they are obscene or constitute a danger to safety and security.

How to Call an Inmate

You can’t call an inmate at the New Castle Correctional Facility. However, they do have access to a phone during assigned times, and they can make outgoing calls. For complete details on how to call an inmate in Indiana, please click here.

How to Send Money

The only way to send money to an inmate at New Castle Correctional Facility is by using JPAY money orders.

Money orders must be sent with the lockbox deposit slip and must be complete with the inmate name, IDOC inmate number, sender’s name, and address.

You can find deposit slips by clicking here and selecting the JPay option. The money orders should be sent with a deposit slip, be made payable to JPay, and sent to the following address:

PO Box 531399
Miami Shores, FL 33153

​Programs For ​Inmates

The New Castle Correctional Facility strives to provide a full range of correctional services and evidence-based programming including academic, vocational, cognitive behavioral, substance abuse, life skill, and transition planning aimed at addressing the criminogenic needs and reducing the potential for recidivism of individuals comprising a diverse population of minimum security, maximum security, protective custody, severely mentally ill, and sex offenders within a facility governed by the highest level of safety and security operational standards.

The following programs are available to the NCCF inmate population:

  • Test Assessing Secondary Completion (TASC)
  • Literacy/Life Skills
  • English as a Second Language (ESL)
  • Thinking for a Change 4.0 (T4C)
  • Addiction Recovery
  • Purposeful Living Units Serve (PLUS)
  • Career Development Training
  • Indiana Sex Offender Management and Monitoring (INSOMM)
  • Military Veterans Unit (HUMV)
  • Vocational-Building Trades, Horticulture, Culinary Arts, Barbering, In2Work (Aramark), Master Student/Master Employee, and Business Computer Applications
  • Department of Labor (DOL) Apprenticeships
  • Creative Arts Program (CAP)
  • Canine Companion
  • Striving Towards a New Direction (STAND)
  • Indiana Pre-Release Orientation
  • Holistic Orientation and Progressive Environment Unit (HOPE)
  • Sober Housing Addiction Recovery Environment (SHARE)
  • Suicide Companion
  • ACT Phase 5 (Action-Consequences-Treatment)
  • Outpatient Psychiatric Services
  • Anger Management
  • Healthy Relationships

Pictures of New Castle Correctional Facility

Careers at New Castle Correctional Facility

If you are interested in a career with the Indiana Department of Corrections at the New Castle Correctional Facility, click here.