Crossroads Correctional Facility

Crossroads Correctional Facility is a multi-security prison for male inmates that is located just west of Shelby, Montana. It is a private facility that is operated by the Corrections Corporation of America via a contract with the Montana Department of Corrections. 

This facility opened in 1999 and can house approximately 665 inmates. This is the only private prison in the state of Montana. Under contract with the United States Marshal Service, this prison also houses federal detainees.

Crossroads Correctional Facility was where Montana medical marijuana provider Richard Flor died after just a few months into his five-year federal sentence. He allegedly passed away because of inappropriate medical care.

Former NFL quarterback Ryan Leaf served time at Crossroads and was released early in December 2014 for good behavior.

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Crossroads Correctional Facility

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Visiting Hours and Rules

The visiting hours at Crossroads Correctional Facility are as follows:

  • General Population - Saturdays and Sundays from 8am-5pm
  • Federal Inmates - Saturdays and Sundays from 8am-12pm
  • Non-Contact State Inmates - Saturdays and Sundays from 12:30pm-5pm

An inmate is allowed a maximum of four visitors at one time, and they can last up to two hours.

Approval of Visitors

To fill out a visiting application for a federal inmate, click here. The application to visit a state inmate can be found by clicking here. It takes approximately 30 days to get approved for a visit.

Visitor Searches

All visitors will be subject to search prior to being allowed to visit any inmate. In addition, all visitors and visitor's property will be subject to search at any time while on facility property.

All visitors will pass the metal detector and may be pat searched prior to entering the visiting area. If a visitor fails to pass the metal detector, hand held metal detector, and a pat search, that visitor will not be allowed to visit.

Allowed Items

No cell phones or other electronic items are allowed. Visitors should report to the lobby area of the facility with only the following items:

  • car keys (two only) on a bare ring with nothing else
  • identification with picture (no wallets or purses); current state or federal issued IDs only
  • one handkerchief (white only)
  • a reasonable amount of jewelry, including:
  • one ring
  • one pair of earrings
  • one necklace
  • one wristwatch or one bracelet; not both

Visitors with infants may also have:

  • one clear, plastic bottle per infant
  • one diaper
  • one blanket, not quilted; no larger than three feet by three feet
  • No baby carriers or diaper bags will be allowed

Dress Code

This code applies to men, women, and children seven years and above. In general, visitors must be dressed in a manner that will not distract, disturb or be offensive to other visitors, inmates, or staff. 

These items of clothing will not be allowed in the visiting areas:

  • Spandex tops or pants
  • Shorts or culottes
  • Transparent (any visibility through a top, skirt, or pant clothing without the proper undergarments - bra, slip, and underwear)
  • Dresses or skirts with slits above the knee, or skirts or dresses that button or snap up the front, back, or wrap around
  • Shawls or ponchos
  • Vests (down-filled types)
  • Any skirt or dress higher than knee length
  • Any shirt or top that is less than three (3) inches below the belt line (so that skin is revealed when the arms are raised)
  • Head scarves, hats, or caps
  • Camouflage clothing (exceptions: military commanders or 1st sergeants)
  • Tank-type tops are not allowed as an outer garment. All tops, shirts, or blouses must have sleeves, must be worn with a bra, and must not be excessively low cut.
  • No coats, jackets, or sweaters will be allowed in the visiting area
  • Female visitors must wear a bra at all times (no metal underwire bras are allowed)
  • Bib overalls
  • Wind pants

Physical Address

Crossroads Correctional Facility
50 Crossroads Drive
Shelby, MT 59474

Driving Directions:

General Phone Number

​(406) 434-7055

Inmate Mailing Address(es)

Inmate Name, DOC Number, and Housing Unit
Crossroads Correctional Facility
50 Crossroads Drive
Shelby, MT 59474

How to Call an Inmate

You can’t call an inmate at the Crossroads Correctional Facility, but they do have access to phones and are allowed to make monitored outgoing calls during approved hours. For complete details on how to call an inmate in Montana, please click here.

How to Send Money

To send money to an inmate, you must be approved to be on that inmate’s visiting list.

Inmates may receive funds from:

  • their attorney
  • immediate family members listed on their approved visiting list
  • one approved, non-family member authorized by the warden or his or her designee. Inmates may request that the non-family member be changed to another approved non-family member, but this can only occur once every six months.


Approved individuals may place money in the inmate’s trust account through the online Inmate Trust Account Deposits service at There is a $250 limit for transactions. No proceeds benefit the state of Montana or the Montana Department of Corrections.

Instructions on how to use the system are available online. To create an account, you will need the last four digits of your Social Security number.

There is a three-day holding period before funds are available to the inmate. Your receipt shows the date the funds will be available.

Money Order

Approved individuals may mail money to an inmate in the form of a cashier’s check or a U.S. Postal money order. Personal checks are not accepted and are returned to the sender.

The cashier’s check or money order must include:

  • the inmate’s full name and DOC number
  • the sender’s full name and address

In addition:

  • Funds must be received within 20 days of the date of purchase.
  • The envelope containing the cashier’s check or money order must be postmarked from the immediate area in which the approved sender’s listed residence is located.
  • If the sender cancels a money order after it has been received at MSP, staff will notify Postal Service authorities.

Mailroom staff stamps the inside of the envelopes with the amount sent and forwards the mail to the inmates, so they know how much money was deposited in their trust accounts.

Programs For Inmates

  • Education
  • Addiction Treatment
  • Vocational Trades

Pictures of Crossroads Correctional Facility

Careers at Crossroads Correctional Facility

If you are interested in a career with the Corrections Corporation of America at the Crossroads Correctional Facility, you can find out more information by clicking here.