Lakeview Shock Incarceration Correctional Facility

Lakeview Shock Incarceration Correctional Facility is located in Brocton, New York, and is operated by the New York Department of Corrections and Community Supervision. It can house approximately 500 male and 100 female inmates.

Lakeview is a strict boot-camp program that gives inmates the opportunity to earn an early release. Prisoners with three years or less left on their sentences can spend six months at Lakeview for “shock incarceration,” which includes doing drills, learning military discipline and taking substance abuse classes in a strict “therapeutic community” environment.

Former inmates have described the shock incarceration program at Lakeview as “torture” and “hell.”

According to The Appeal: “Some [inmates] said they were forced to go off psychiatric medications to participate, and others recounted daily name-calling, humiliation, and physical abuse by corrections staff.”

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Visiting Hours and Rules

Visiting hours for the general population at Lakeview Shock Incarceration Correctional Facility are on weekends between 9:00 AM and 3:00 PM. You must arrive by 2:30 PM to visit with your inmate.

Special Housing Unit Visiting Days & Hours (Inmates in SHU custody are allowed one non-legal visit within a seven day period): 

  • SHU 9:00 AM to 3:00 PM Saturday; Latest Arrival Time 2:30 PM
  • S-Block 5:00 PM to 9:00 PM Saturday; Latest Arrival Time 8:30 PM

Shock Inmates are allowed one visit every two weeks. A maximum of three adults and two lap children are allowed to visit an inmate at one time. Visitors may trade places with other visitors, to visit the same inmate, but cannot return to the visit table once they leave.

For more detailed visiting information, click here.

Visit Checklist

This visit checklist helps you to prepare for your visit with an inmate:

  • Confirm that the offender has not been transferred and has visitation privileges.
  • Bring valid photo identification.
  • If you have made special arrangements with the facility, call before leaving to ensure that plans for your visit have been made and are in place.
  • Check clothing and jewelry for compliance with the dress code.
  • If you are bringing a child and you are not the legal guardian or parent, be sure you have a notarized statement from the child’s parent or legal guardian.
  • Arrive on the designated day during proper visiting hours.
  • Leave purses, wallets, and electronic devices in the glove compartment or in the trunk of your car. Be sure to lock your car.

Do not bring anything into the visiting room to give to your inmate. They are not allowed to take anything from the visiting area.

Physical Address

Lakeview Shock Incarceration Correctional Facility
9300 Lake Avenue
Brocton, New York 14716-9798

Driving Directions:

General Phone Number

​​​​(716) 792-7100

Inmate Mailing Address(es)

Inmate Name, DOC Number
Lakeview Shock Incarceration Correctional Facility
P.O. Box T
Brocton, New York 14716-9798

You may include personal letters and photographs in your correspondence. However, you are not allowed to send nude photographs, Polaroid photos, postage stamps, or letters from other people, except children.

The limit per envelope is five pages of printed or photocopied materials. An individual newspaper clipping is considered to be one page. Do not tape, glue, or paste clipping or pages together or to other pages.

How to Call an Inmate

You can’t call an inmate at the Lakeview Shock Incarceration Correctional Facility, but they do have access to phones during daytime hours for outgoing calls. For complete details on how to call an inmate in New York, please click here.

How to Send Money

When you visit Lakeview Shock Incarceration Correctional Facility, you can leave cash, money orders, and checks in the visitor deposit lockbox. JPay also offers five ways for family and friends to send money to an inmate:

  • Online: Log into JPay to deposit money using your credit or debit card.
  • Mobile App: You can make deposits anytime, anywhere by downloading the free app at the APP STORE or GOOGLE PLAY
  • Phone: Credit and debit card deposits can be made by calling 1-800-574-5729.
  • US Mail: Mail a check or money order with a JPay deposit slip to the JPay Lockbox:
    PO Box 531190
    Miami, Florida 33153
    Deposit slip: ENGLISH ESPANOL

Programs For Inmates

Lakeview Shock Incarceration Correctional Facility offers the following programs:

Adult Basic Education

This course is for inmates who score below the sixth grade level on the Department's selected standardized test in reading, mathematics, and language arts in the context of real life adult problems and situations.

Aggression Replacement Training (ART)

A cognitive behavioral intervention program designed to assist inmates in improving social skills, moral reasoning, coping with and reducing aggressive behavior through the use of self-regulating exercises and mindfulness.

Building Maintenance

The Building Maintenance program provides students with fundamental skills required to make minor repairs in carpentry, masonry, electricity, plumbing, and weatherization. This course prepares the student with entry-level skills as a building superintendent.

Computer Operator

This course introduces students to the hardware and software components of computers. The main focus of the program is the operation of software, which includes word processing, spreadsheets, databases, and presentations.

Custodial Maintenance

The Custodial Maintenance Course emphasizes custodial services, including floor care, carpet and fabric care, upholstery care, window care, restroom care, and the safe use and operation of power cleaning equipment and sanitation chemicals.

Floor Covering

The Floor Covering Course covers the installation of most floor covering materials including types of carpeting, floor tile, sheet goods, wall tile, and quarry slate. Students learn layout and measurement, floor preparation, maintenance and repair, and job estimation.


Horticulture refers to the production, care, management and marketing of plants such as flowers, shrubs, trees, bulbs, and turf. Training includes instruction and practice in techniques and methods of plant propagation, transplanting, pruning, cultivation, fertilization and greenhouse production, as well as plant identification and insect control.

Painting and Decorating

Students in this program learn techniques of paint application to both interior and exterior surfaces. Skills taught relate to preparation of the surface, and application of stains, clear finishes and pigmented paint. Students learn techniques of wallpapering, and wood refinishing. Instruction is given in safety procedures in handling paints, ladders and scaffolding.

Special Education

The Special Education Program provides intensive one-on-one and small group instruction to students under 21 years of age identified as having a disability. The goal of this program is to tailor learning activities to the diagnosed needs of students with a disability to enable them to achieve learning objectives and, where appropriate, to successfully participate in the regular academic program.

Upholstery Course

The Upholstery Course provides instruction in the identification and stripping of furniture, as well as the installation and application of springs, webbing, padding and other materials. Such areas as fabric identification, wood furniture framing, and related mechanical drawing are included.

Waste Management

The Waste Management Program provides recycling and organic waste diversion and avoided cost services for the Department and selected municipalities. The program employs up to 1100 incarcerated individuals at various levels in New York facilities and regional recycling processing centers. Food Waste composting operations are located throughout the state and generally outside facility security perimeters.

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Careers at Lakeview Shock Incarceration Correctional Facility

If you are interested in a career with the New York Department of Corrections and Community Supervision and would like to work at the Lakeview Shock Incarceration Correctional Facility, you can find out more information by clicking here.