Toledo Correctional Institution

Reservations are required for all visits, and visiting days are Wednesday through Sunday.  To make a reservation, call 419-726-7977 and follow the prompts or send a visiting request to [email protected].

Visiting hours are subject to change without notice. Please call the institution to verify visiting hours before planning a visit. Click here for additional information.

Dress Code

You are Subject to Search while on State Grounds. Appropriate clothing and undergarments must be worn to visit an inmate. Inappropriate clothing includes, but is not limited to:

• See-through clothing of any kind.
• Tops or dresses that expose the midriff or have open backs or open sides (such as any sleeveless clothing such as halter tops, tube tops, cropped tops, tank tops, and muscle shirts).
• Low-cut clothing cut in a manner that exposes the chest.
• Any clothing that inappropriately exposes undergarments.
• Skirts, dresses, shorts, skorts, or culottes with the hem or slit above the mid-knee.
• Wrap-around skirts/dresses or break-away type pants.
• Clothing with any gang related markings.
• Clothing with obscene and/or offensive pictures, slogans, language, and/or gestures.
• Form-fitted clothing made from Spandex or Lycra or other similar knit material such as leotards, unitards, bicycle shorts, tight jeans, or tight pants.
• Clothing with inappropriate holes/rips, including shoulder cut-outs.
• No smartwatches or fitness monitors (such as fitbits).

Purses, handbags, and backpacks are not permitted. Diaper bags and infant carriers are allowed, but clear plastic bags are preferred. You may bring:

• A reasonable number of diapers and baby wipes
• Three plastic baby bottles
• Three plastic containers of baby food
• One pacifier

Video Visitation

The Toledo Correctional Institution maintains video visiting kiosks in every general population housing unit. The hours of availability for video visits are as follows: 

Wednesday              12:30PM - 3:30PM  & 4:30PM - 7:30PM

Thursday                  12:30PM - 3:30PM & 4:30PM - 7:30PM

Friday                       12:30PM - 3:30PM & 4:30PM - 7:30PM

Saturday                   8:30AM - 11:30AM & 12:30PM - 3:30PM

Sunday                     8:30AM - 11:30AM & 12:30PM - 3:30PM

All visits are 30 minutes in duration and must be from an approved visitor. Approved visitors must create an account and register with JPay.  

You must clearly write your inmate’s name and DOC number on the envelope of all inmate mail. You can find their DOC number by calling Central Inmate Records at 614-752-1076, or you can use the online tool.

JPay Email Option
Please visit JPay for additional information about sending an email to your inmate.

The Inmate Food and Sundry Package Program
Family, friends, and inmates may order food and sundry packages from approved vendors  Keefe Group/Access Securepak, Union Supply Direct, and Walkenhorsts. Inmates have access to catalogs, flyers, and order forms for these programs.

Inmates at Toledo Correctional Institution do have access to phones, but they can’t receive incoming calls. For complete details on how to call an inmate in Ohio, please click here.

If you are an approved visitor, you can send money to your inmate at Toledo Correctional Institution through JPay or the ConnectNetwork.

• MAIL - You can make deposits by U.S. Mail through JPay by sending a money order. Each money order must be accompanied by the Money Order Deposit form, found on the JPay Website and a copy of your driver's license (or state ID or passport). This will be used to match your name to the visiting list. The name on the money order must exactly match:
  • the name on the driver's license, state ID, or passport; AND
  • the name and date of birth used to register as a visitor with DRC
  • Money orders may not exceed $200, unless approved in advance by the institution Warden.
  • You will not be able to send any letters to the inmate with the money order. Any letters sent to inmates with the money order will be discarded.
  • Please visit the JPay website for additional information.

• ONLINE - Send money through the  ConnectNetwork website using credit or debit cards. OffenderConnect charges a transaction fee for using this service. 
• TELEPHONE - Call 1-888-988-4PMT (4768), reference Site ID 86 when prompted by the automated attendant. Deposits can be made through the toll-free number using credit or debit cards. There is a transaction fee for using this service.