Coffee Creek Correctional Facility

Visiting hours at Coffee Creek Correctional Facility are as follows:

Inmates involved in the intake process at Coffee Creek Correctional Facility are not eligible for visiting.

You must arrive no later than 30 minutes before the end of a visiting session. Delays may occur when you are waiting for a visit. Plan for unanticipated delays by giving yourself plenty of time to go through the check-in process. 

What to bring to your visit

• Identification (ID)
  • For visitors ages 15 and up: A driver’s license, passport, state ID card, military ID card, school ID card, or other official government ID card
• Appropriate clothing 
  • DO NOT WEAR BLUE DENIM OR BLUE CLOTHING OF ANY KIND. This is for security purposes, since inmates themselves wear blue and blue denim clothing.
  • Dress conservatively. Dresses, skirts, jumpers, culottes, and shorts are permitted if they are worn at knee level or lower when standing. Footwear and undergarments MUST BE WORN.
  • Inappropriate clothing includes suggestive, revealing, low-cut or skimpy clothing. Hats, wrap-around skirts, halter tops, sheer or see-through clothing are not allowed. Other types of provocative clothing; camouflage of any kind; and clothing, hairstyles, insignias or other paraphernalia associated with security threat groups or that are inflammatory in nature are also not allowed. 
  • TIP: Leave an extra set of clothes in your car if you are not sure that your clothing meets the requirements.
• Quarters
  • You may need to store items in a visiting locker, which requires a quarter to work.
  • You may also wish to bring quarters for use at the vending machine in the visiting room (no more than $15 in quarters is allowed).
• Metal Detector Medical Exception Form 
  • If you have a medical condition that makes it unsafe for you to walk through a metal detector, talk to your doctor about documentation and have them complete the Metal Detector Medical Exception Form linked above.

Other Approved Items

• Photographs to share
  • Visitors may bring five non-Polaroid photographs or five sheets of photographs into the visiting room. All photographs must leave the visiting room with the visitor at the end of the visit.
• Items for your infant
  • Approved items per child include: two diapers, one clear plastic bottle, one single layer blanket, one pacifier, and diaper wipes contained in a clear plastic bag.
• Emergency medications
  • Any medications that are prescribed for emergency purposes, such as inhalers or nitro tablets are to be left at the Sergeant’s desk for security reasons.

What to Leave at Home or in a Facility Locker

• Non-emergency medications, prescribed or non-prescribed, are not allowed in the visiting room. 
• Smoking of any kind is not allowed within a correctional institution or on State of Oregon property, so please leave any tobacco products, vapes, etc. behind. 
• Cash or other negotiable instruments other than $15 in quarters. You cannot bring checkbooks, credit and/or debit cards into the visiting area. 
• Cell phones, pagers, or other electronic devices are also not allowed in the visiting area.
• Weapons of any kind should not be brought into a facility.
• Metal buttons, body piercings, jewelry, underwire bras, and some shoes may activate the metal detector. Avoid wearing metal as much as possible or be prepared to remove certain items in order to pass through the metal detector successfully. Remember that undergarments MUST BE WORN at all times.
• Outer garments such as raincoats, ski jackets, and other garments that are lined are not allowed inside the visiting room.
• Hats of any kind are not allowed to be worn inside the facility.

You can’t call an inmate at Coffee Creek Correctional Facility, but they do have access to phones during certain hours. For complete details on how to call an inmate in Oregon, please click here.

Oregon Department of Corrections (DOC) has contracts with the following companies: JPay, CenturyLink (CenturyLink uses the vendor Access Corrections for Trust deposits), and Telmate. 

Each of these companies accept electronic payments from the public through their website, by telephone, and at walk up locations. These services are fast, secure, and available across the state of Oregon.

Adults in custody have two main types of accounts: a phone account and a commissary (trust) account. 

• Phone account funds can be used for phone calls, electronic messaging, and computer tablet services. 
• Commissary account funds can be used for items from the facility like snacks, toiletries, and other goods and services. The DOC Rule on Trust Accounts has more detailed information on commissary accounts.

JPay

With JPay, you can place money on an AICs commissary (trust) account:

• JPay website: Visit the JPay website to create an account and send money with a credit or debit card.
• Over the phone: Call (800) 574-5729 to deposit money with a credit or debit card.
• In person: Visit Wal-Mart, 7-Eleven, or CVS to purchase a MoneyGram with cash or card. Once purchased, call (800) 574-5729 and use receive code, 7813.

Century Link

CenturyLink uses a vendor called Access Corrections, so you can place money on an AIC's commissary (trust) account:

• Access Corrections website: Visit the Access Corrections website to create an account and send money with a credit or debit card.
• Over the phone: Call (866) 345-1884 to send money with a credit or debit card.
• In person: Visit any Western Union Agent to send money with cash or card.

Telmate

With Telmate, you can place money on an AIC's commissary (trust) account.

There are a few ways to deposit money through Telmate:

• Telmate website or app: Visit the Telmate website or download the app to deposit using a credit or debit card (Visa, MasterCard, American Express, and Discover are accepted here).
• Over the phone: Call Telmate customer service at (866) 516-0115. A Telmate agent will assist you with your deposit.

US Mail

If sending money by mail to be deposited on an AICs commissary (trust) account, Oregon Department of Corrections (DOC) will ONLY accept money orders and cashier's checks. Make the money order or cashier’s check payable to “DOC” with the adult in custody's name and SID number.

Example: DOC for John Doe, SID #1234567

You must also write the name and mailing address of the purchaser, including city, state, and zip code on the money order or cashier's check AND in the return address area of the mailing envelope.  

PLEASE NOTE: This information must be current and legible or your item will be returned.

Mail the money order or cashier’s check to:

Central Trust, AICs Name and SID Number
Oregon Department of Corrections
PO Box 14400
Salem, OR 97309-5077