Mill Creek Correctional Facility

Visiting hours at Mill Creek Correctional Facility are as follows:

What to bring to your visit

• Identification
  • All visitors 15 and older must bring photo ID (driver’s license, passport, state ID card, military ID card, school ID card or other official government ID card)
• Money
  • Quarters only for use in the vending machines (no more than $15 in quarters is allowed).
• Metal Detector Medical Exception Form 
  • If you have a medical condition that makes it unsafe for you to walk through a metal detector, talk to your doctor about documentation and have them complete the Metal Detector Medical Exception Form linked above.

Other Approved Items

• Photographs 
  • Visitors may bring five non-Polaroid photographs or five sheets of photographs into the visiting room. You must take all pictures with you at the end of the visit.
• Items for your infant
  • Approved items per child include: two diapers, one clear plastic bottle, one single layer blanket, one pacifier, and diaper wipes contained in a clear plastic bag.
• Emergency medications
  • Any medications that are prescribed for emergency purposes

What to Leave at Home or in a Facility Locker

• Non-emergency medications, prescribed or non-prescribed, are not allowed in the visiting room. 
• Smoking of any kind is not allowed within a correctional institution or on State of Oregon property, so please leave any tobacco products, vapes, etc. behind. 
• Cash other than $15 in quarters. You cannot bring checkbooks, credit, and/or debit cards into the visiting area. 
• No cell phones, pagers, or other electronic devices
• Weapons of any kind are not allowed
• Metal buttons, body piercings, jewelry, underwire bras, and some shoes may activate the metal detector. Avoid wearing metal as much as possible or be prepared to remove certain items in order to pass through the metal detector successfully.

Dress Code

DO NOT WEAR BLUE DENIM OR BLUE CLOTHING OF ANY KIND. This is for security purposes, since inmates themselves wear blue and blue denim clothing.

Dress conservatively. Dresses, skirts, jumpers, culottes, and shorts are permitted if they are worn at knee level or lower when standing. Footwear and undergarments are required.

Prohibited clothing:

Suggestive, revealing, low-cut or skimpy clothing. Hats, wrap-around skirts, halter tops, sheer or see-through clothing are not allowed. 

Other types of provocative clothing; camouflage of any kind; and clothing, hairstyles, insignias or other paraphernalia associated with security threat groups or that are inflammatory in nature are not allowed.

Raincoats, ski jackets, and other garments that are lined are not allowed inside the visiting room.

Inmates at Mill Creek Correctional Facility can’t receive incoming phone calls, but they do have access to phones during certain hours. For complete details on how to call an inmate in Oregon, please click here.

The Oregon Department of Corrections (DOC) has contracts with JPay, CenturyLink (CenturyLink uses the vendor Access Corrections for Trust deposits), and Telmate. All accept electronic payments through their website, by telephone, and at walk up locations. 

Adults in custody have two main types of accounts: a phone account and a commissary (trust) account. 

• Phone account funds can be used for phone calls, electronic messaging, and computer tablet services. 
• Commissary account funds can be used for items from the facility like snacks, toiletries, and other goods and services. The DOC Rule on Trust Accounts has more detailed information on commissary accounts.

JPay

With JPay, you can place money on an AICs commissary (trust) account:

• JPay website: Visit the JPay website to create an account and send money with a credit or debit card.
• Over the phone: Call (800) 574-5729 to deposit money with a credit or debit card.
• In person: Visit Wal-Mart, 7-Eleven, or CVS to purchase a MoneyGram with cash or card. Once purchased, call (800) 574-5729 and use receive code, 7813.

Century Link

CenturyLink uses a vendor called Access Corrections, so you can place money on an AIC's commissary (trust) account:

• Visit the Access Corrections website to create an account and send money with a credit or debit card.
• Over the phone: Call (866) 345-1884 to send money with a credit or debit card.
• In person: Visit any Western Union Agent to send money with cash or card.

Telmate

With Telmate, you can place money on an AIC's commissary (trust) account.

• Telmate website or app: Visit the Telmate website or download the app to deposit using a credit or debit card 
• Over the phone: Call Telmate customer service at (866) 516-0115. 

US Mail

The Oregon Department of Corrections (DOC) will ONLY accept money orders and cashier's checks through the mail. Make the money order or cashier’s check payable to “DOC” with the adult in custody's name and SID number. (Example: DOC for John Doe, SID #1234567)

You must also write the name and mailing address of the purchaser, including city, state, and zip code on the money order or cashier's check AND in the return address area of the mailing envelope.  

This information must be current and legible or your item will be returned.

Mail the money order or cashier’s check to:

Central Trust, AICs Name and SID Number
Oregon Department of Corrections
PO Box 14400
Salem, OR 97309-5077