MacDougall Correctional Institution

You  must contact MacDougall Correctional Institution to find out the current visiting days/hours. You can call the SCDC Visitation Inquiry Line at 803-896-1838.

Press 1 — for questions regarding the visitation application process.

Press 2 — for up-to-date information about prisons that presently have canceled visitation because of security concerns, including COVID-19.

To get up-to-date information about visiting, you can follow the SCDC Twitter account at https://twitter.com/SCDCNews.

Visiting Applications

The only way you can receive a "visiting privileges form" is from the inmate who wants you to visit. Inmates will send the forms to their prospective visitors. You'll be added to the inmate's visiting list once the application has been properly completed, submitted, and approved. It is the inmate's responsibility to let you know when you've been approved.

Visiting Rules

Do not attempt to bring electronic devices – including activity fitness trackers and smart watches – into the visiting room. All visitors age 18 and older are required to submit to a pat/frisk search in addition to the existing search procedures.

You are only allowed to send letters, five pages of newspaper clippings or internet printouts, and up to 10 photos per envelope. Do not send cash, stamps, any writing materials, anything to eat, drink, or smoke. 

You can send books, magazines, and newspapers, but they must be paid for in advance and sent directly from the publisher or from a publication supplier (licensed bookstore).

SCDC sponsors four Inmate Package Programs yearly from Access Securepak. Family/friends can order various combinations for shipment to the inmate's institution. The packages contain a wide variety of snacks, candy, and seafood.

Visit http://www.southcarolinapackages.com to place your orders.

Email

You can email your inmate at MacDougall Correctional Institution. First, visit www.ConnectNetwork.com to create an account. You will need a valid email address and a Visa or MasterCard credit, debit or prepaid debit card. Once you have created and activated your account, you will be able to purchase email credits (stamps) to send emails. 

Each message has a cost equivalent to $0.25, and there is an option to prepay for a reply from the inmate. All emails may be reviewed by SCDC staff.

You can't call an inmate at MacDougall Correctional Institution, but they do have access to phones during certain hours. For complete details on how to call an inmate in South Carolina, please click here.

The SCDC uses GTL for money services, and all deposits are made into your inmate's Cooper Trust Fund Account. This is how they purchase canteen, phone time, stamps, etc…

There are five ways to add money to an inmate's Cooper Trust Fund account.

Online

To send money online with a credit or debit card, click here. When creating your account, choose South Carolina Dept. of Corrections as the facility.

Mobile App

Download the mobile app and send money wherever you happen to be! You can download the free app for Android devices here and for iPhone and iPad here.

Phone

Call (888) 988-4768 and follow the prompts. For trust (canteen) deposits, the Site ID number is 121. To speak with a live agent 24/7, call customer service at (877) 650-4249.

Walk-In

Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. Find a location.

To use this walk-in retail – pay in cash option:

Step 1: Visit ConnectNetwork.com or with the free ConnectNetwork mobile app.
Step 2: Set up the cash payment by selecting “Walk-In Retail (Pay in Cash).”
Step 3: Then, to complete your transaction, bring cash and the PaySlip to your local store.

Money Order

All money orders must be sent with a deposit slip to:

GTL Financial Services
10005 Technology Blvd West
Suite 130
Dallas TX 75220

If you are interested in a career with the South Carolina Department of Corrections, you can find out more information about available jobs at MacDougall Correctional Institution by clicking here.