East Texas Multi-Use Facility

The visiting hours at the East Texas Multi-Use Facility are on Saturdays and Sundays from 8:00 am to 5:00 pm. Each inmate is allowed one visit per weekend with up to two (2) adults, ages 18 and older. Children ages 17 and younger are also allowed to visit. 

Please call the Ombudsman Visitation Hotline at (936) 437-4927 or toll free at (844) 476-1289 if you have questions. The hotline is open Saturdays and Sundays from 8:00 am to 5:00 pm. 

Visiting Applications

All potential visitors must submit a visiting application and get approval from the Texas Department of Criminal Justice before visiting their inmate at East Texas Multi-Use Facility. The visiting application and instructions are below.

• Policy 507.01 - Visitation 
• Visitation Form 
  • Guide To Submit A Visitation Form For An Adult
  • Guide To Submit A Visitation Form For A Minor

• List of Items Permitted Through Checkpoint

Dress Code

The Texas Department of Criminal Justice encourages all visitors to dress conservatively. The duty warden makes the final decision on whether clothing is appropriate. If you are not dressed appropriately,  you will not be allowed to visit with your inmate.

• Sandals, flip-flops, and open-toe shoes are allowed
• Clothing that is tight fitting, revealing, or made with see-through fabrics is prohibited
• Sleeveless shirts and dresses are allowed, but must cover the shoulders
• Shorts and skirts no shorter than three inches above the middle of the knee while standing, capri pants, or long pants are allowed
• Length is not restricted for pre-adolescent boys and girls, generally ages 10 and younger
• Clothing with pictures or language that may be considered profane or offensive by current public standards is prohibited

For a complete list of the visiting rules, click here.

What can you bring to a visit?

Items allowed inside the visiting room are:

• A small wallet, clear plastic bag, or change purse
• $25 cash (in coins) for the vending machines
• Visitors with infants or small children may bring no more than three diapers, a supply of baby wipes, and two baby bottles (“sippy” cup for toddlers). These items must be stored in a clear plastic bag.

Visitor Identification: For visitors 18 years of age and older, a pictured government identification (ID) is required to visit with an inmate. Please bring a valid state driver’s license, a valid state Department of Public Safety (DPS) ID card, a valid Armed Forces ID card, a passport or an ID card issued by the United States Department of Homeland Security, United States Citizenship and Immigration Services (USCIS).

You can't call an inmate at East Texas Multi-Use Facility, but they do have access to phones during certain hours. For complete details on how to call an inmate in Texas, please click here.

The most popular ways to send money to an inmate at East Texas Multi-Use Facility are:

ECOMMDIRECT

Click here and enter offender number, name and confirm offender. Add deposit amount to your cart and checkout using a Visa, MasterCard, or Discover card for a service fee.

MONEY ORDERS or CASHIER’S CHECKS made payable to “Inmate Trust Fund for Offender Name and Number” 

• You may obtain deposit slips from offender or send a self-addressed, stamped envelope to: Inmate Trust Fund, PO Box 60, Huntsville, TX 77342-0060 
• Send deposit and completed deposit slip to Inmate Trust Fund, PO Box 60, Huntsville, TX 77342-0060

JPAY allows you to send money to an offender for a service fee. Visit their website at www.jpay.com or call 1.800.574.5729 to send funds using Visa or MasterCard credit/debit card. Senders can make cash deposits at any MoneyGram location nationwide using an Express Payment form and using RECEIVE CODE 3570. 

ACCESS CORRECTIONS – SECURE DEPOSITS Choose the most convenient way to send money to your loved one at TDCJ Facilities for a service fee. 

1. Visit www.AccessCorrections.com 

2. Telephone (toll-free): 1.866.345.1884 for live bilingual agents available 24/7 

3. Cash Walk-In at most stores available from 8am to 9pm, some 24/7 

4. Visit www.CashPayToday.com or call 1.844.340.2274 to enroll, find locations, or get your barcode for Dollar GeneralDeposits

5. Send money with Debit Card or Cash at Dollar General; new barcode system required

If you are interested in a career with MTC and would like more information about available jobs at East Texas Multi-Use Facility, click here.