How to Call an Inmate in Nevada

This page will give you details on how to receive calls from inmates at the Nevada Department of Corrections (NDOC). The NDOC is contracted with Securus Technologies to provide calling and account billing services to inmates. Recipients of these calls may include friends, relatives, and attorneys.

Friends or family can fund calling accounts using a direct-dial “voice response” (IVR) number, a web-based portal, or by contacting Customer Support agents. Called parties can make payments directly to an inmate’s calling account or take advantage of a Prepaid Collect calling plan to accommodate calls to cell phones or accounts with credit issues.

 The following restrictions may be applied by the NDOC to inmate phones:

• Limits on length of calls or calling availability hours.
• Limits on number of inmate calls or total monthly call minutes.
• Call monitoring, recording, and inmate voice validation (in order to place calls).
• Blocks on types of phone numbers (such as 800 numbers) or selected phone numbers.
• Temporary or permanent denial of phone usage rights based on disciplinary problems, gang affiliations, or requests by a called party.

Restrictions vary at each facility; to verify the restrictions, please contact the facility where your inmate is housed.

When you receive a call from NDOC inmates, you will be given the option to block this inmate from calling your number. Additionally, you will be given the option to block all future calls from NDOC.

If you push the wrong button and block their phone number in error, please call Securus Customer Service at 800-844-6591.

Prepaid Collect Account 

You can create and fund a prepaid AdvanceConnect account through Securus Technologies to receive inmate calls. To set up an account through Securus’ automated phone system or to speak with a customer service representative, call 1-800-844-6591. You can also visit www.SecurusTech.net.

Traditional Collect Account 

Calls are billed to you on your local telephone bill if permitted by your local phone company. This account may be subject to a 90-day rolling spending limit and monthly fee as determined by your local telephone service provider.

Inmate Debit Account 

Inmates may use money from their NDOC Trust accounts to purchase debit calling time through the Inmate Services Commissary Section located at their facility.

Direct Bill Account (attorneys and bail bondsmen only)

Accounts are set up through Securus Technologies; calls are billed directly to attorneys and bail bondsmen only.

Inmate Phone Calls Rates & Fees

Call Type
Local – Prepaid/Debit
Per Minute Rate
$.11

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Call Type
Local – Collect
Per Minute Rate
$.14

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Call Type
Intrastate – Prepaid/Debit
Per Minute Rate
$.11

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Call Type
Intrastate – Collect
Per Minute Rate
$.14

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Call Type
Interstate – Prepaid/Debit
Per Minute Rate
$.11

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Call Type
Interstate – Collect
Per Minute Rate
$.14

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Call Type
International
Per Minute Rate
$.50

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There is no surcharge for inmate calls, and this rate does not include taxes.

Caller ID Information